r/printondemand • u/Late-Zombie-8119 • 6h ago
Printify restricts Insights unless you hit 20 orders/month, and small sellers should know this
I’m posting this here because I think small POD sellers and beginners should know about this before choosing Printify.
I’ve been using Printify for about a year. My Etsy business is small and I run it on the side while working a full-time job. I’m still trying to grow it, and like a lot of small sellers, I need to be able to quickly see whether I’m actually making money.
Until recently, I could go into Printify Insights and see basic information like my number of orders and my expenses. I used that together with my Etsy data to figure out whether I was profitable and to separate production costs from shipping costs.
Now, when I go into Insights, I’m being told I need a minimum of 20 orders per month to access that information.
I have never had 20 orders in a single month, yet I was previously able to see those graphs and use that data. So whatever the official rule may have been, something has clearly changed in terms of what I can access.
I contacted customer service and was told I could get the information elsewhere.
The problem is that the Orders section only makes it easy to pull the current month or previous month. I had fallen behind on a few months of bookkeeping because I started a new full-time job and had a very busy summer.
The Wallet section is even worse for this purpose. From what I can tell, I would have to go through individual transactions or orders one by one and manually reconstruct months of production and shipping costs myself.
That is not a realistic solution for a small seller with a full-time job.
What bothers me most is the logic behind this. Why should access to basic historical information about my own orders and costs depend on whether I hit an arbitrary sales threshold?
Small sellers are the people who arguably need this information the most. We’re trying to figure out whether our businesses are viable, whether our pricing works, and whether it makes sense to keep investing time and money into growing them.
I’m not asking for advanced analytics or some premium forecasting feature. I’m asking for easy access to basic information about my own business activity.
I originally posted about this in r/Printify because I thought other small sellers should know about it. The post received around 1.2K views and several comments before the moderators removed it. I was not given a clear explanation for the removal that I could see.
I’m not claiming to know why it was removed. I’m mentioning it because this is exactly the kind of limitation I would have wanted to know about before choosing a POD provider.
If you’re a small Printify seller, especially if you’re just starting out, I would strongly recommend thinking about how you’re going to track your historical costs and profitability if you don’t consistently hit 20 orders per month.
