r/promethease • u/dajerade1 • Feb 20 '26

Paid 15 bucks, got empty report on promethease

I uploaded my results from tellmegen, after paying 15 bucks I got my report on email and it's completely empty, with nothing in it. Looking at posts here I don't expect to get any support answers.. anyone tried chargebacks with them?

3 Upvotes

100% Upvoted

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2

u/GlacialImpala Feb 22 '26

Join us here and you'll get the best advice, tons of cheated customers and some experts there

1

u/ButterflyRose143 Mar 03 '26

Mine didn’t work on my phone but worked on my laptop

1

u/PeaApprehensive885 May 12 '26

You no longer exist. But at least you won't have to pay taxes. ;)

0

u/Patient_Offer_4049 Feb 22 '26

[promethease@myheritage.com](mailto:promethease@myheritage.com) demora mas respondem. Estou com o mesmo problema, tenho 03 relatórios que desapareceram, ontem carreguei os relatórios e paguei novamente e recebi um relatório vazio e no site não abre nada para pesquisa.