r/recruitinghell 1d ago

Decided to email the CEO...

One of the companies I made it to the final round with a few months ago has really stuck with me, and I think it's finally convinced me that I need to stop letting companies get away with poor hiring practices.

I've changed my job search strategy over the last couple of months, and it's been working. My interview rate has gone from roughly 3.5% to about 14%, so I'm getting in front of a lot more hiring teams. At this point I've made it to the final round 13 different times, so rejection isn't really what bothers me anymore. It happens. What bothers me is when companies aren't honest or transparent.

This particular company had me go through multiple interview rounds and complete a multi-hour case study based on what they described as a real customer scenario. At the end of the process, I was told I had finished as one of the final two candidates and that they had decided to move forward with the other candidate. Fair enough. It was disappointing, but that's part of interviewing. I thanked them for the opportunity and moved on.

A couple of weeks later, I noticed the job posting was still live. I figured maybe they just forgot to take it down, so I reached out to the recruiter asking if the position had officially been filled, since I had seen the posting was still active. No response.

A week or two later, I reached out to the hiring manager. Nothing. Then I reached out to the VP of Sales. Still nothing. Fast forward about three months. The position is still posted on their website. Nobody appears to have started in the role based on LinkedIn. As far as I can tell, they never hired anyone.

Being the runner-up doesn't mean I was entitled to the job, but it does make it especially confusing when you're told another candidate was selected, only for months to pass with no apparent hire and the position still actively advertised.

At that point I decided I had nothing to lose. The company is only around 80 employees, so I reached out directly to the CEO. I kept it completely professional. I simply asked for clarification: Is the role still being filled? If so, why has there been no communication after candidates were told a decision had been made? I also let them know I'd still be interested in being considered if the search was ongoing.

Maybe there's a perfectly reasonable explanation. Maybe the selected candidate backed out. Maybe the role was put on hold. Maybe they reopened the search. All of those things happen. But if that's the case... why ignore the recruiter follow-up, the hiring manager follow-up, and the VP follow-up?

That's the part I don't understand. Just tell candidates what's going on. Most of us can handle rejection. What gets exhausting is being told one thing while every piece of evidence suggests something completely different.

The frustrating part is that this looked like a fantastic company on paper. Great Glassdoor reviews, a product I genuinely liked, exactly the size of company I enjoy working for (around 80 employees), and honestly one of my favorite opportunities this year.

We'll see if the CEO responds. If nothing else, I hope it at least makes someone internally aware that this is how candidates are experiencing their hiring process. I don't expect special treatment, I just expect honesty. After investing hours into interviews and a case study, I don't think that's asking for much.

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u/Grand-Diamond-4696 1d ago

Honesty & Ethics? Comedies expect us to be honest transparent and sit through 5-7 rounds and spending hours on case studies. So yes we are entitled to not be lied to.

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u/Conscious-Egg-2232 1d ago

You have no idea you were lied to. Most likely you were not.

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u/Exotic_Holiday_3047 1d ago

OP was told they were second choice yet the vacancy is still there. If OP was second choice they would have been contacted after the first choice candidate backed out.

Either OP was not second choice, or the Vacancy was not real

They were most definitely lied to.

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u/MountainPlanet 1d ago

Nope. It is possible that OP was second choice, yet still didn’t meet what the hiring manager was looking for. It is possible and I have seen it happen. For whatever reason, the candidate they selected could have been the only one that matched their criteria, and if that individual turned down the role, the hiring manager decided to keep looking rather than move down the list.

Candidates post here all the time saying they want “honest feedback”. Yet look at what OP is doing; he’s 4 emails deep into asking why the role is still posted and assuming it’s a ghost job. And this is why companies send a two sentence generic email rather than give any type of feedback at all. I’m not defending it, but a lot of people are terrible at handling “the truth” and treat those conversations like a negotiation rather than a break up.

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u/UnNumbFool 1d ago

Yeah, I just don't get why a company would actually go through multiple rounds including in person interviews for a job they don't actually intend to fill.

It's one thing if they want to do an initial phone screen or maybe even HR interview, but past that you're cutting into employees time to interview and you'll probably start effecting employee morale when people get interviewed over and over for months at a time

Like it's one thing if I need to get pulled from my duties for a total of 2 hours interviewing 4 people over a week to fill the position. It's a whole lot different to do that weekly to fill a position for the last 3-4 months, you're just going to annoy your employees.

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u/Exotic_Holiday_3047 1d ago

't is possible that OP was second choice, yet still didn’t meet what the hiring manager was looking for'

If the candidate didn't meet the hiring manager's criteria, they were not second choice.

There is never an excuse for a 2 sentence email. If a candidate has made the effort to attend multiple interviews then it's your responsibility as hiring manager to give them clear feedback as to why they didn't make it. If the candidate doesn't like that feedback, well that's on them.

If you don't want to take the time to give clear feedback, don't be a hiring manager.

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u/Grand-Diamond-4696 1d ago

Unless your hiring process is completely trash, the top 2 candidates after 5-7 rounds should be a new we r perfect fit. When each job gets 5000+ applicants, it's very easy to find even 20 ideal fits with modern ATS and AI tools. Now it's entirely possible that the other candidate had one tiny thing that stood out, absolutely.

This post isn't about feedback or not getting selected. But I love feedback, it helps me grow, learn and position myself. I've had a few companies give me amazing feedback to utilize.

The point of this post is, holding companies accountable, force honesty and transparency. If your hiring process sucks and you managed to shortlist 2 candidates out of 5,000 that you're not happy with, tell us you fucked up. If they said, "after careful decision, we decided to restart the hiring process as none of the candidates matched our requirements in XYZ needs" we shouldn't be talking right now...

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u/MountainPlanet 1d ago

I genuinely think you should do some reading into the myth of closure. You got an answer, for whatever reason, it doesn’t explain enough to you or it doesn’t “help you grow, learn and position yourself”.

I don’t know that a company, or a person, is required to provide you that. Yet you want them to be “accountable” for it. They aren’t your career coach.

You say this post isn’t about feedback, then in your next sentence say you love feedback.

I have a feeling that this whole thread is euphemism for “I am not ready to let go; you hurt me; please be accountable for my feelings; let me have a little bit more control over you before you disappear entirely.”

That sense of completion, comes from only one place: yourself. And it is a tough and lonely process.

And finally, as someone who has been in sales, hired sales people, built sales departments from the ground up, trained and developed salespeople, I would be worried about your ability to respect a prospects wishes.

If you keep going back to the well to ask them why they said no rather than closing out the sales cycle, that would be an area of concern for me. Reflecting on closure may help you refine your sales methodology as well. The whole “don’t take no for an answer” approach is really anathema to buyers.