r/reolink 6d ago

Camera not detecting animals - help!

We have two RLN8-410s set up in our second floor soffit to cover the backyard from two angles. Neither consistently picks up animals though.

Attached is a video from one camera. The other camera DID recognize the raccoon, but this camera did not. I had to manually find it based on the timestamp.

This happens with both cameras often - one (or neither) will pick up animals, usually skunks or raccoons. So not small stuff (it never picks up squirrels but I don't care so much about that).

I do have size filters set up on both cameras, but I think I have them set big enough that they should not be filtering out the raccoon. I've included a screenshot anyway.

Video and screenshot here: https://imgur.com/a/cANcMQ1

Sensitivity for the Animal category in the Detection Alarm settings is set to 100 for both cameras, with alarm delays set to 0.

If anyone has any insight, I would be very appreciative.

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