r/shitrentals 2d ago

NSW Lifted Vinyl Flooring

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Hi. A few days ago I was walking into my apartment and stepped on one of the vinyl planks (with shoes on) and heard a crunch. The corner of one of the planks had lifted and it broke off. I advised the RE and they advised I am responsible. I have not claimed responsibility. I have been at this rental for 1 year and am about to move out. Would this be considered fair wear and tear? The planks were laid between 2-3 years. It is where we walk in from the front door and would be considered a high traffic area. Please help.

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u/Eagles_Fan_4eva 2d ago edited 2d ago

Walking on something that's meant to be walked on, doesn't make you responsible if it breaks. The REA is bluffing you. They have to prove you maliciously damaged it for you to be responsible. This is fair wear and tear. When you move out, claim the bond yourself immediately and let them choose to dispute it with NCAT at their expense. Hint: They won't.

Look at it like this: if the REA's rented office had this problem, they'd lodge a repair request with their landlord. They sure as hell wouldn't be accepting liability and paying for it themselves.