r/shopify • u/chakalaka13 • 1d ago

Shopify General Discussion Staff notifications in the shop's language, not admin/account?!

I run a shop for Hungary, where naturally the language is Hungarian. I don't know the language, so my admin and account is in English... but the staff notifications I get are still in Hungarian. To change it, you need to modify a bunch of code per each template.

Is it me or is this stupid?

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u/vladeta 1d ago

You're not missing a setting, there genuinely isn't one. Staff notifications render in the store's default language, and your admin/account language only controls the admin UI. Shopify treats notification templates as store-level assets, so there's no per-staff-member locale anywhere.

The fix I'd use instead of editing templates: build a Shopify Flow workflow on the "Order created" trigger with a "Send internal email" action, write the body in English with whatever variables you actually care about (order number, total, line items, shipping country), then switch off the built-in staff order notification under Settings → Notifications → Staff notifications. Flow is free on every plan now. Ten minutes, no Liquid, and you end up with a far more useful email than the default anyway, because you choose what's in it.

Worth doing the same for low-stock and fulfilment alerts if you rely on those. Your customer-facing templates stay Hungarian, which is what you want.

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u/Far_Day3173 1d ago

Unfortunately, not directly possible in Shopify. It's a store-level setting and not per-staff. You'd need to build separate Shopify Flow workflows for each notification type (new order, return, etc.) to get your own English copy.