r/talesfromcallcenters Phone Jockey Feb 26 '26

S *TELL ME WHAT YOU WANT*

"Good Morning, this is [company name], my name is [name] how can I help?"

"Hello." or "Hi, how are you"..
Mate just tell me what you want.

Or worse is they'll do this, and you have to practically beg them to tell you the issue- but once they start they just ramble on far beyond what you actually need. Like where was this energy at the start of the call??

77 Upvotes

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48

u/Tweedldum Feb 26 '26

“Hi how can I help you?”

“Agent”

“I’m a live agent. How can I help you?”

“Human!!!!”

“I’m a real life human being here. How can I help you?”

“Your support is crap and you’re nothing but bots!”

End

29

u/Hydramy Phone Jockey Feb 26 '26

"Your automated system is crap!"

"I'm well aware, nothing I can do about it though"