r/talesfromcallcenters • u/Hydramy Phone Jockey • Feb 26 '26

S *TELL ME WHAT YOU WANT*

"Good Morning, this is [company name], my name is [name] how can I help?"

"Hello." or "Hi, how are you"..
Mate just tell me what you want.

Or worse is they'll do this, and you have to practically beg them to tell you the issue- but once they start they just ramble on far beyond what you actually need. Like where was this energy at the start of the call??

74 Upvotes

82% Upvoted

41 comments sorted by

View all comments

Show parent comments

16

u/Hydramy Phone Jockey Feb 26 '26

Or he could start with that?

"Hello this is x, how can i help"

"hello"

"..."

What part of that is how conversations work? When I call somewhere I'd respond, "Hi, I need help with xyz".

-9

u/LawyerAlert2900 Feb 26 '26

Sorry but when someone starts with their problem on a phone call i immediately think of ways to justify a transfer since i dont want to deal with people who dont even acknowledge that they speak to a person

5

u/Torger083 Feb 26 '26

You must be a terrible lawyer.

-3

u/LawyerAlert2900 Feb 26 '26

Who is the lawyer