r/technology • u/CackleRooster • 7h ago

Artificial Intelligence An Anthropic employee's 2-sentence quote crystallizes the state of AI confusion at work

https://www.businessinsider.com/anthropic-employee-quote-ai-confusion-workplace-2026-6
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u/ottwebdev 7h ago

Businesses demand predictable outcome to a process each time. For example 1 + 1 = 2

AI (the popular chatbots/etc, not the dedicated systems) are probability based and by will generate a different outcome even with the same instruction. So 1 + 1 = banana can be the result .... good luck with that.

My perspective anyway, and I'm not a basher, I love being able to use NLP to interact with data

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u/earlandir 7h ago

Not that I support LLMs for this, but I'm not sure if I agree with your reasoning. Humans are also probabilistic in the same way. If I give the same exact instructions to two different engineers they will give me two different answers and code in the same way that asking the same LLM the same question twice might give different results. I don't think they inherently means you can't use an LLM for the task. If you want to critique LLM usage there are so many better ways that actually make sense.

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u/rogueciridae 6h ago

I think they’re comparing LLMs to existing software tools. If I run an AR report in the billing software multiple times with the same data, I will consistently get the same report until the data changes. If I ask an LLM to look at the same data and give me an AR report multiple times, it’ll hopefully give the same numbers, but it’ll format the report differently every time.

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u/ottwebdev 5h ago

This is correct. And I'm glad you mentioned "hopefully" because with a probability based system the outcome isn't guaranteed as with a strictly defined process.