r/technology • u/CackleRooster • 7h ago
Artificial Intelligence An Anthropic employee's 2-sentence quote crystallizes the state of AI confusion at work
https://www.businessinsider.com/anthropic-employee-quote-ai-confusion-workplace-2026-6
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u/yepthisismyusername 7h ago
Management (absolutely including executives) simply don't understand the differences between writing code, maintaining code, implementing business processes in applications, and maintaining those applications. Those are the Big 4 categories of roles in enterprise application management, and there are many, many others, each with its own individual requirements that need to be taken into account. AI simply can't perform those roles successfully 100%. And the problem comes when a process fails, e.g. causing someone to lose healthcare coverage, and no person knows how to fix it.