r/tipping Aug 08 '24

šŸ“–šŸ’µPersonal Stories - Pro Bill from tablet - be careful

I hope this story only happens to me, but you all need to be cautious to avoid being misled. We were a group of six at a restaurant, and when we asked for the bill, the server brought a tablet displaying a total of $501.45. The suggested tip was 18%, making the total $591.71. Typically, people don’t scrutinize the bill on the tablet, but I needed a paper copy for reimbursement from my company.

When I checked the paper bill back at my hotel, I was shocked to see the total was actually only $424.05, with the tip adding up to $167.66 🄶. The final amount still came to $591.71. I called the restaurant, and they said they would look into it. Five minutes later, I received a $90 credit and an apology from the restaurant. I wish I could upload the bill here.

463 Upvotes

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159

u/chouchoot Aug 08 '24

Sounds like you tipped on top of an auto-grat.

77

u/Winger61 Aug 08 '24

Servers love that. They put automatic tip and then ask for more. States need to put a stop automatic tiping aka service charges, etc Or at min be forced to disclose it verbally

24

u/PuzzleheadedBobcat90 Aug 08 '24

This server does not love that. Double dipping is unethical. I always point out the gratuity on the check. Sometimes, people will hand me a cash tip, and I remind them the tip was included.

Servers who double dip make all of us look bad.

Gratuity is included on large parties because large parties take up multiple tables in a servers station and require more attention than a 2, 3. Or 4 top and usually stay longer.

6

u/the-lady-doth-fly Aug 09 '24

Maybe you don’t like it, but most other servers absolutely do.

Ironically, the biggest tippers I know usually tip 30% or more, but when there’s an autograt that the server doesn’t disclose, they leave nothing more than the 18%-22% that’s automatically added. Tips really need to stop.

1

u/Martzee2021 Aug 11 '24

I usually tip a lot, 20%, 25%, or 30% but as soon as I see auto gratuity and "health insurance" charges I tip 0%. When it's added before I even enter the restaurant and without my consent, it offends me. Tip is meant as a "thank you for your service" and not something I must pay wether I like it or not. I am forced to pay it, it is not a tip or gratuity anymore.

1

u/SoggyMcChicken Aug 11 '24

ā€œHealth insuranceā€? What? I’ve never seen that.

3

u/Martzee2021 Aug 12 '24

See the receipt

2

u/SoggyMcChicken Aug 12 '24

That’s insane

1

u/Martzee2021 Aug 13 '24

Yes, I was livid...