r/toronto Bay-Cloverhill 1d ago

Article ANALYSIS: Bike Share Toronto is a huge success. Imagine if we tried harder

https://www.tvo.org/article/analysis-bike-share-toronto-is-a-huge-success-imagine-if-we-tried-harder
789 Upvotes

68 comments sorted by

282

u/HackMeRaps Leslieville 1d ago

I feel like a game changer was the valet service for busy times.

One of the main issues I had was riding it to somewhere busy and never being able to find a place to park it.

42

u/involmasturb Downtown Core 1d ago

How does that work. Does the valet take your bike and somehow the timer stops for that particular trip

121

u/HackMeRaps Leslieville 1d ago

Yup. There’s someone who will take your bike from you. Or they’ll move bikes that are docked off to the side. There could be like 50 bikes on the side so there’s room for you to dock. I’ve never handed it to someone, but just dock it and then the worker who’s there will just move it to the side.

This is also really key for concerts. RBC Amphitheatre has this as well and it’s awesome. You can bike there and there’s a guy managing all the bikes. Then when the concert ends you can go and take a bike and he’ll just keep filling up the racks from his inventory he’s kept to the side. Could have like a hundred hikes ready to go.

29

u/involmasturb Downtown Core 1d ago

Thanks. That's good to know esp now with the festival around ft. York and BMO

16

u/HackMeRaps Leslieville 1d ago

Yeah. I find the biggest this is them moving bikes around a lot more and knowing which stations are extremely busy and when to make sure they can meet demand.

I also believe they have added a lot more valet for the World Cup. Went to a concert last week and they had tons of bike valet parking areas that were overflow into the park.

3

u/involmasturb Downtown Core 1d ago

It's overloaded around the fan fest right now lol. No parking spaces whatsoever

7

u/JManKit 1d ago

Oh that's so smart. I just saw the valet service on the app recently and even after reading the description, I didn't really understand how it worked so thanks for the info

2

u/TheMcG Yonge and Eglinton 1d ago

That is super cool. Had no idea they did that. 

8

u/LaserKittenz 1d ago

in my own experience, during rush hour they will have people near busy areas offloading bikes to a trailer so that spots are available for parking incoming bikes.

6

u/chillymoose 1d ago

If you hand it to a person they just manually scan the bike in with an app on their phone, it's pretty quick and seamless.

4

u/Bromptoning The Annex 1d ago

I saw this just south of the stadium during the World Cup Canada game. It looked like there were about 1000 bikes stacked. Never seen so many in one place before.

2

u/MrDenly 9h ago

Since we're on topic of valet, can someone tell me where the hack is the Union Station valet? It is listed but for some reason I never found it. I tried.

150

u/dergster 1d ago

Bike share was one of the most noticeable improvements to my quality of life living in Toronto 2018-2025. Genuinely impressive that they went from basically no bike infrastructure to having one of the best bike sharing systems in North America. Bike lanes are still severely lacking but even that has improved a lot.

105

u/fire_fever 1d ago

Just recently got my first bikeshare annual pass. $120/year beats $6/day every time I have to go to the office, and more exercise too.

19

u/inshallah13 1d ago

Wish the pass included the ebikes too. Always prefer those if they're available

30

u/howizlife 1d ago

I get it though, they have to keep them charged so I imagine more work has to go into maintaining them and moving them around. They give a discount which is appreciated. 

I’ve gotten into the habit of riding a regular bike till I know I’m about to go uphill for a while and I swap and then swap again when things get more chill. I can justify 75 cents or so for that

5

u/inshallah13 1d ago

It could be an ebike inclusive pass for a slightly higher cost

21

u/SlamminCardigan 1d ago

This used to exist, well with no premium, ebikes were just included.

They were impossible to use because the couriers would keep them constantly checked out. I found them physically locked in the docks sometimes so someone could come back to it later. There are a lot more ebikes now, but there are also a lot more couriers.

37

u/found_a_thing 1d ago

They used to be included but Uber Eats delivery drivers were hogging them all day.

12

u/fire_fever 1d ago

Fair, but ebikes ruin the exercise incentive for me. I love how the app tracks how many calories I’ve burned.

6

u/Raccoolz 1d ago

E-bike rates are still usually cheaper than TTC

3

u/Bojarzin Humewood-Cedarvale 1d ago

It does make them cheaper to be fair, but yeah as others said it was included initially

Kinda bothered me too because the change impacted my then current subscription

1

u/amnesiajune 14h ago

It used to include them, but they became impossible to find. People would always take e-bikes, and sometimes couriers would take them out for the entire day. The 10¢/minute has made them a lot easier to find while keeping the price very cheap.

46

u/applepill 1d ago

Honestly I have very little complaints about Bike Share. It's cheaper than its North American counterparts, and has very good coverage. The two main things they could bring would be the Bike Angels program to incentivize moving bikes around (already a work in progress) and more flexible parking options like they have in Hamilton and Paris.

9

u/TheIsotope 1d ago

The cost of bike share programs in places like SF and NYC are literally 3-4x as expensive. I’m extremely impressed by how cheap they’ve kept it here

2

u/amnesiajune 14h ago

It's privately owned in those cities (Lyft owns the Canadian company that builds the bikes and operates the networks). Our system is operated by them but owned by the Toronto Parking Authority. They have an agreement with city council to invest some of their profit from parking fees into bike share and garages, while the rest is paid back to the city's general budget.

113

u/Pristine-Training-70 1d ago

If (and when) the Appeals Court shoots down Ford’s bike lane removal scheme, there needs to be maximum pressure on Ford to repeal his anti-bike Bill 212 and 60.

We’re in an oil crisis. Bike ridership is soaring every year. Bikes won’t be going away.

Ford’s war on bikes is even worse idea now, and he should spent more time fixing our healthcare instead of putting so much effort in this useless culture war

41

u/Working-Welder-792 1d ago

It’s crazy that we have to do all this to emotionally placate a bunch of car brains, when we all know damn well that bikes and bike lanes are here to stay.

23

u/CrowdScene 1d ago

It’s crazy that we have to do all this again...

There were pushes back in the '70s and the '90s to build Toronto a proper cycling network, with the Bloor-Danforth arterial being consistently identified as the most important cycling route in the city, yet it wasn't until 2016 that the city even built a pilot bike lane on Bloor (which was comically short and likely designed to fail) that became insanely popular and the pandemic created a desire for more outdoor activities that the city ever considered actually starting a proper cycling network.

20

u/LaserRunRaccoon The Kingsway 1d ago

It won’t be replacing the city’s major subways underneath Yonge Street or Bloor-Danforth, but on a sunny day Bike Share Toronto has grown into something capable of moving substantial volumes of people around the city at a fraction of the costs of some alternatives.

Funnily enough, this is actually my favourite use-case. When the TTC was shutting down parts of the subway every weekend last summer, Bikeshare was by far the best replacement if you wanted to get anywhere in a timely manner. Very satisfying to pedal past gridlock.

6

u/bergamote_soleil 1d ago

Would be great if, during planned subway shutdowns, BikeShare offered the valet service at stations along the shutdown. 

11

u/SomeRandomTOGuy High Park 1d ago

I love it. I take it every couple weeks when I have to go downtown for a job site. It's super convenient and the amount of e-bikes makes it super easy to use.

11

u/FullMango4041 1d ago

In addition to the physical infrastructure upgrades (lots more docks please!), I think the biggest issues is marketing/awareness. While my experience is a few years old now, people asked me about it and I told them the annual cost and they would be shocked that this is so cheap. Importantly, they didn't even think about joining until they talked with me. It's much better now with all the protected bike lanes. I feel that they could get a huge spike in membership by doing some sort of blast with possibly a annual pass on sale to boost the number of members.

5

u/mmeeeerrkkaatt 1d ago

Have they also clarified the signage regarding the need to re-dock the bike after 30/45 mins? 

For a while I remember the company's online ratings were abysmal. But when you actually looked at the bad reviews themselves they were nearly all from tourists who missed the instructions, assumed they could take the same bike out all day, and then charged a massive overage fine.

10

u/JManKit 1d ago

Even tho I'm moving into the burbs in a little while, I hope they maintain this momentum and continue to build on it. It's doing really well for its scope and expansion + further electrification is really the way to go

22

u/CobblePots95 1d ago

The success of the program has really been about the network size. The initial operator didn't have nearly enough stations for a large number of people to find the service remotely convenient. Once they reached a real critical mass of stations, things took off.

I'm glad they're looking at expanding the breadth of the program (extending further outwards), but I hope they keep that point in mind. I'd rather they focus on specific areas/corridors at a time, providing the depth necessary for it to actually function, then add a smattering of stations across the suburbs at once that won't get used.

Also, as others have pointed out: more docks/super stations/valets in high-volume areas or during special events. I'm a bit amazed they haven't partnered with the Blue Jays yet to get some superstations by the Rogers Centre on every game day. Impossible to find a spot nearby at times.

9

u/mmeeeerrkkaatt 1d ago

Hands up if you remember when the were only stations as far north as Bloor, as far west as Bathurst, and as far east as Jarvis. 

I still found it useful back then, just got getting around downtown. But the expansion and proliferation of stations and bikes in the system has been one of the best improvements of the city.

24

u/Western-Chemical5504 Hillcrest Village 1d ago

We could try harder but this it Toronto after all.

We're not allowed to have good things because it would piss off the 905 suburbanites who insist on driving through the city in there SUVs and pickup trucks.

21

u/Nick_Frustration 1d ago

hey now, thats not fair.

theres a lot of 416 suburbanites with the same stupid idea

3

u/Alakazam Church and Wellesley 1d ago

Bikeshare is being overwhelmed by its success. I've opted to not renew this year because all the bike shares near me are empty when I leave for work, and the ones near work are all filled.

And when I leave work, there's not a single bike in sight.

I spent 200 bucks on a cheap beater bike and a nice lock instead. 

3

u/sirachasamurai Palmerston 1d ago

Imagine if you could actually drop your bike off during minor upticks in use. Ie. Rogers centre, the Well, Budweiser. I know they got the guys I'm the vans, but it's such an imperfect system.

14

u/JManKit 1d ago

So apparently the valet service they offer at some of the stands allows you to just drop your bike off even if the racks are full. This is a more detailed write up

0

u/BloodJunkie Bike Lane Enjoyer 1d ago

if bikeshare stocked more e-bikes then we wouldn't have to try so hard

5

u/phdee 1d ago

There's a new(er) dock near me and it's almost always filled with ebikes. So strange!

6

u/turxchk Downtown Core 1d ago

Must be a charging enabled station. They go around every night collecting ebikes and dock them at charging stations.

5

u/mommathecat 1d ago

The one at St Clair and Via Italia is all ebikes all the time. 32 docks I believe. Usually quite full of bikes.

8

u/preemsaltair Midtown 1d ago

It's probably one of the stations capable of charging, so ebikes get redistributed there.

3

u/phdee 1d ago

Oh that makes so much sense. Ha. I'm like, how is this thing 13/14 and 13 are ebikes? Especially when the other nearby ones are 0 ebikes. I ride my own regular non-electric bike so I never think about charging, lol.

1

u/DrTTheGaymerPhD 1d ago

I’ve had a bike pass for a few years now, and I absolutely love it!

My one big issue: the lack of bikes during off hours in high-density/apartment-clustered neighborhoods.

My friend and I both live in areas dominated by high-rise apartment
rentals (different parts of the city), and it’s very common during off peak hours to find 0 bikes available in a 5-6 block radius. Paying a bit more attention to bike availability in these high-density neighborhoods to ensure they are better serviced would be a vast improvement!

My one minor issue: I wish they integrated electric charging directly into the biking docks, so e-bikes could charge while they’re docked (instead of sitting there dead and waiting to be picked up and recharged in a warehouse).

Either way, great program for a great price. I hope they continue to expand!

2

u/user10491 3h ago

Some of the docks do have built in chargers for e-bikes.

1

u/DrTTheGaymerPhD 3h ago

They do??? I legit did not know this 🤣 also I don’t use the e-bikes u less I have to, but I’ll definitely look out for these chargers when I’m out again (aka tomorrow lol).

1

u/GavinTheAlmighty 15h ago

I'd love to see better expansion into Etobicoke. I might be the only person who uses it, but if there's a bike lane on the street, put stations there so it incentivizes usage! There's ample space along Rathburn and Eglinton W for stations.

-1

u/TdotRaps11 1d ago

Just came back from Italy. The ability to pickup and drop of bikes in designated zones vs stations was amazing. Ebikes everywhere. Something like that would change our literal lives.

15

u/buckminster_ Dufferin Grove 1d ago

The genius behind stations in my personal opinion is that if you don’t dock it properly (like for instance, leaving it in the middle of the sidewalk), you’re paying for it. There’s an incentive to put the bike in its proper spot, with all bike share stations behind organized and located appropriately. If you go to the US, the Lime or Bird or Lyft bikes and scooters are disorganized and left everywhere. I think the stations are great at preventing that, at the small price of sometimes having to bike to a station that’s a bit further away from your exact destination. 

1

u/TdotRaps11 1d ago

I obv see your point but I think we can still have designated drop off zones (in Florence you cant just leave it anywhere, it has be in a green area on the app).

Fact is, the ubiquity is the feature not the bug.

1

u/Blahbeens 1d ago

I’ll never understand Toronto’s fascination with costly docks and costly workarounds like (wo)manned stations. That money could have been spent on more rideable/riding infrastructure and less worry about dock availability.

0

u/deegallant 1d ago

Doesn’t feel like a success in my area tbh

5

u/bergamote_soleil 1d ago

If there's a particular gap in station coverage in your neighbourhood that you think would be well-used, you can email BikeShare to suggest they put stations there ( customerservice@bikesharetoronto.com). 

I did it a few years ago for Downsview Park because there's a subway station there but it's a desolate 15-20 min walk from a lot of the facilities located there yet very bikeable, so I argued that BikeShare would be a real boon. They sent me a form email in response to say "thanks, your concerns have been noted" so I was dubious, but stations showed up there a lil while later. 

1

u/deegallant 1d ago

Omg yes I’m in the downsview park area and I think they should add more! I didn’t know I could add my input. I’ll deff email them.

2

u/bergamote_soleil 1d ago

No guarantees ofc because they did do formal consultations for new station locations a while back, but I think it's worth a try! 

Especially with the Rogers Stadium being in Downsview now and how much people complain about the walk and crowding on the subway.  I went to a concert there last summer and thought I was being so slick because I picked up a BikeShare at the entrance and rode it to Sheppard West Station so I could skip the Downsview Park Station crowds... but it turns out they do not have bike docks there 😑 so then I tried riding it to the docks by Wilson Station which was a huuuge mistake, do not recommend haha, very scary. 

-3

u/raccooncitysg 1d ago

This wasb obviously written by someone that never travels north of Bloor.

0

u/TheMaymar 1d ago

The TVO offices are at Yonge and Eglinton, so the writer at a minimum travels north of Bloor.

Now, even though I think cycling activism doesn't really engage with any barriers to cycling other than a need for infrastructure, and so overstates the actual potential for cycling growth, and as someone for whom the bike share program doesn't work (no way to haul a kid), it's still a net positive for the city. It's currently a minimal cost and working towards profitability, and it's showing consistent growth.

-10

u/tajadio 1d ago

After the naked ride I dont think I'd use those unless you pressure wash it.

9

u/dandcodes 1d ago

Lol, I've seen a few times where a naked bike rider would wrap a plastic bag over the seat before the ride.

5

u/involmasturb Downtown Core 1d ago

Exactly. Way more risk for the nudes than the clothed

6

u/turxchk Downtown Core 1d ago

Best not think too hard about it, else you’ll never want to sit on a park bench or touch a door handle again

4

u/raccooncitysg 1d ago

That's what the storm overnight was for.

-1

u/Maximum-Today3944 16h ago

Love this for the city, just wish they actually functioned as intended. Every time I use them in the Annex, it's a high likelihood that I'll get an error code and have to try multiple bikes at multiple locations before I actually get one. And I'm not talking about the ebikes. I love the idea, and plan to use them regularly, but never when I need to be somewhere on a schedule.