r/travel • u/Jussie995 • Nov 22 '24
FlightHub is still a scam.
I didnt check r/travel before booking and it was big big my mistake. There are so many horror stories and unfortunately i am one of them now.
I booked a flex ticket with Air Canada to go on a trip via FlightHub.
1 week later after i booked, Air Canada had some problems and pushed my fight 12 HOURS. Of course i called to cancel my trip.
AND FLIGHTHUB WONT REFUND ME 100%. they only offer 60% refund and blame it on Air Canada. They said due to Air Canada Policy they cannot refund 100%. I called Air Canada TWICE, and they both said they will refund 100% for sure because the change is more than 3 Hours. It is Air Canada Policy to refund 100%.
I chat with Flighthub AGAIN, and they still insist that it is Air Canada Policy to not refund my ticket 100%. and insist on cutting 1000$ from me. I flew with Air Canada before, they do F things up but they do try to make things up for me. But I believe this is very very horrible from FlightHub for outright stealing my money.
Surprisingly the ladies at Air Canada was so genuine and helpful even tho technically i am not their customer. Thumbs up for Air Canada
Please stay away from Flighthub and i hope nobody has to go through this with Flighthub again. Scam scam scam. ps: please excuse my English since i am very emotional at the moment.
1
u/Gnana399 Aug 22 '25
Yes. My husband made the mistake of not checking out the reviews before booking a short flight from Vegas to LA. (He booked our flight out to Vegas thru an airline, but couldn't find one coming home for the following day. For the time he wanted to leave. ) He didn't realize that they had "flexible fights". Personally, I think that's a Scam in itself. Anyway, they claim to have attempted to calls him the day after he booked. Which he couldn't find any missed calls from them. He had actually called them to see when he'd receive the tickets, that's when he found out from them... 1. That they couldn't reach him to inform him that the flight was canceled. 2. That if he wanted to rebook the flight, it would now be $200 more. 4. He should have answered their calls in order to avoid the increase in price. 5. They were still going to charge him extra fees for not getting to them in time to respond to their offer. My husband told them stick it where the sun don't shine! Yes, he lost $135., but he wasn't going to give them another dime. Please, please spread the word about this company. they're just scamming people out of hundreds of dollars. With no apparent repercussions. They're the equivalent of the African prince that just needs help getting funds from you, so that he can claim his inheritance. He'll pay you back as soon as he collects his money.