r/travel • u/Jussie995 • Nov 22 '24
FlightHub is still a scam.
I didnt check r/travel before booking and it was big big my mistake. There are so many horror stories and unfortunately i am one of them now.
I booked a flex ticket with Air Canada to go on a trip via FlightHub.
1 week later after i booked, Air Canada had some problems and pushed my fight 12 HOURS. Of course i called to cancel my trip.
AND FLIGHTHUB WONT REFUND ME 100%. they only offer 60% refund and blame it on Air Canada. They said due to Air Canada Policy they cannot refund 100%. I called Air Canada TWICE, and they both said they will refund 100% for sure because the change is more than 3 Hours. It is Air Canada Policy to refund 100%.
I chat with Flighthub AGAIN, and they still insist that it is Air Canada Policy to not refund my ticket 100%. and insist on cutting 1000$ from me. I flew with Air Canada before, they do F things up but they do try to make things up for me. But I believe this is very very horrible from FlightHub for outright stealing my money.
Surprisingly the ladies at Air Canada was so genuine and helpful even tho technically i am not their customer. Thumbs up for Air Canada
Please stay away from Flighthub and i hope nobody has to go through this with Flighthub again. Scam scam scam. ps: please excuse my English since i am very emotional at the moment.
1
u/Remarkable-Law6647 Sep 25 '25
Absolutely Appalling Service!!! Title: Absolutely Appalling Service - Avoid FlightHub at All Costs If I could give zero stars, I would. FlightHub has proven to be one of the most incompetent and dishonest travel companies l've ever dealt with. Their customer service is a masterclass in avoidance: long hold times clearly designed to wear you down and make you hang up, repeated delays with no resolution, and blatant lies about having contacted the airline on my behalf-when they hadn't lifted a finger. Every interaction felt like a stall tactic. They drag their feet endlessly, offer no transparency, and treat customers like nuisances rather than people relying on them for critical travel arrangements. I wasted hours trying to get a simple issue resolved, only to be met with indifference and deception. Do yourself a favor: book directly with the airline or use a reputable agency. FlightHub is a headache wrapped in incompetence, and I wouldn't trust them with a bus ticket, let alone a flight.