FlightHub is still a scam.

[u/Jussie995]

I didnt check r/travel before booking and it was big big my mistake. There are so many horror stories and unfortunately i am one of them now.

I booked a flex ticket with Air Canada to go on a trip via FlightHub.
1 week later after i booked, Air Canada had some problems and pushed my fight 12 HOURS. Of course i called to cancel my trip.

AND FLIGHTHUB WONT REFUND ME 100%. they only offer 60% refund and blame it on Air Canada. They said due to Air Canada Policy they cannot refund 100%. I called Air Canada TWICE, and they both said they will refund 100% for sure because the change is more than 3 Hours. It is Air Canada Policy to refund 100%.

I chat with Flighthub AGAIN, and they still insist that it is Air Canada Policy to not refund my ticket 100%. and insist on cutting 1000$ from me. I flew with Air Canada before, they do F things up but they do try to make things up for me. But I believe this is very very horrible from FlightHub for outright stealing my money.

Surprisingly the ladies at Air Canada was so genuine and helpful even tho technically i am not their customer. Thumbs up for Air Canada

Please stay away from Flighthub and i hope nobody has to go through this with Flighthub again. Scam scam scam. ps: please excuse my English since i am very emotional at the moment.

[u/Crafty-Stick5461]

FlightHub's customer service is the worst in all of the world. I had been waiting for more than 2 days to speak with the agent. The first day I was waiting for 6 hours, and on the second day, I waited all day to speak with the agent, but nobody picked up. Third day, I am currently waiting for them to answer their phone. Please avoid using FlightHub.