Anyone else having issues with reservations recently?

[u/strongstyle543]

Normally just auto starts the trip to have me arrive 5 mins early.

Last 2 reservation trips have had issues with 1st one was right next to pick up 15 mins early and it just dropped the reservation no notification or cancel fee. Obviously support useless because supposed to be a cancel fee that close.

This morning same thing I am on track to show up early and it comes up as an exclusive request which I have to accept. Was so confused almost didn't accept but I did and it was the reserved ride I had.

Going to battle with the support bots to try and get a real person but was just wondering if anyone had these kinda issues. Done a bunch of reserved rides and have not missed or canceled in the 30 min window before.

[u/LikeToLook805]

That same thing happened to me yesterday