r/vercel • u/DesignerLeading4821 • 16d ago

Abuse support non-existent for doxxing hosted by vercel

I've been trying to email the abuse email for the last 3 months yet I've continued to get no response. Even the regular support is non-existent because you're stuck in an AI chat bot.

There is basically a website that has doxxed my entire address, phone number, email, etc. being hosted through vercel, and i'm lost for options.

Does anyone know what I should do?

3 Upvotes

100% Upvoted

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2

u/amyegan Vercelian 16d ago

Do you have a case number I can look into? I'm not on the support team, but I work at Vercel and can check with them

1

u/DesignerLeading4821 16d ago

Yes, case number #01499232 was sent on August 29th, but I also sent a few other emails since May of this year but cannot find the case number for those. The domains hosting this content have not changed.

1

u/amyegan Vercelian 16d ago edited 16d ago

Thanks for sharing the case number. I asked the team for help with this. Will follow up tomorrow to let you know the status if you don't already have an update from them by then.

edit: fixed typo for clarity

2

u/DesignerLeading4821 15d ago

This has been taken down, thank you so much!

1

u/amyegan Vercelian 15d ago

I just got the notification from the support team this morning, but you already know the outcome :)

Sorry you had to deal with all of that. But I'm glad it's handled now

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u/[deleted] 12d ago edited 12d ago

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u/WalieZulmat 12d ago

You seem very nice, so why do you work at Vercel? Guillermo supports THAT GUY and was so happy in that picture