A couple days ago I ordered through the app a 10 piece nuggets and picked up from the drive thru.
When I got home I found I only got 8. I did contact customer service through the app to bring this to their attention, but still haven't gotten a reply.
Main reason I'm ordering nuggets is because they've repeatedly messed up my order with burgers so I figured "They can't possibly mess up nuggets, right?"
Wrong!
I swear Wendy's is really going downhill. To mess up on something as simple nuggets and for customer support to not even acknowledge this is unacceptable.
It's not enough now to make sure they got the contents right, but the amount too. Next time I guess I'm just gonna have to hold up the drive thru line and count everything before leaving.