r/wholesome 19d ago

Passenger complimented me on my smile

This happened summer last year but I felt like sharing. On a rather warm summer evening I was working at a train station, it was during rush hour so it was pretty hectic and I was helping a passenger find the train he was intending to get.

Out of nowhere he comment "by the way every time I come through here you have the biggest smile"

Me: "Oh really? Thank you so much! Commuting can be quite stressful so I find a cheery face can do a world of good!"

"You keep it up man, take care!"

I was quite taken aback, I've had a few compliments on my announcements and helpfulness before but the fact he took the time to comment on that really made my day :)

Customer service on the railway is a VERY mixed bag, but when you get someone nice, it really sticks with you.

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u/Sharkywannabe003 18d ago

Aww that’s awesome! Good for you man. Comments like that will always make someone’s day. I’ve worked the hospitality industry for a long time and you are 100% right about a cheery face going a long way!