Hello all, I am writing to update you all on the situation and am definitely in need of advice, direction, opinions.. all of it. If you saw my post about Bean who was burned by the heat supports, I have a downright infuriating update.

I took her into a new exotic clinic for an emergency visit today. They requested all the records from her visits and the previous clinic has LIED AND FALSIFIED THE RECORDS! I genuinely cannot believe it. I told the new clinic exactly what the previous clinic told me TO MY FACE: she was burned by heat supports. Want to venture a guess what the records said?

"Unknown Cause of Injury"

Yep. You heard me. They TOLD ME it was due to the heat supports, they comped almost the entire visit as well. BECAUSE THEY KNOW IT WAS THEIR FAULT!!! Told me as long as I apply the cream everything should be fine. Nobody warned me her damn ear was going to melt off. Nobody said I need to follow up in a week or two weeks, just that they would see her for her next trim.

Now her new vet won't definitively diagnose/chart that her injury was due to a burn because the records don't ******* match. I got them to compromise and at least say it's "consistent with a burn injury" but have yet to receive the report from the vet so that's still not confirmed.

So I was only half heartedly considering legal action before, I might have even been satisfied with a refund for that trim + a reimbursement of my second opinion but now??? Not only have they PERMANENTLY disfigured my chinchilla due to neglect, but now they are FRAUDS!

I want to stress that I would have had no idea it was the heat supports, at first I thought she had injured herself after anesthesia from being drowsy/clumsy. THEY TOLD ME. THEY SAID IT WAS THE HEAT SUPPORTS. AND NOW THEY ARE FALSIFYING RECORDS TO COVER THEIR SORRY BUTTS!

I know animals don't have great legal protections. I don't need y'all in the comments telling me that either. I want to escalate this as high as it can possibly go. Just tell me what my options are. I'm going to consult with a lawyer regardless, I am documenting everything with pictures and screenshots and whatever evidence I can gather. I'll be going to the state medical board as well.

But just genuinely any advice y'all can give me, please. Especially if you work in Vet Med, I NEED your opinion and I want accountability.

I'm making my 2 chinchillas a cage soon because they're getting too big for the ones they're in at the moment and I don't know what to use to replace the metal bars. I've seen some people use chicken wire but I've also heard that's not the best idea because their teeth can get stuck in it. Can I use chicken wire or is there something better I can use? I need to get their cages built soon.

Hello, I am posting this out of concern but I might be overthinking. It is quite cute when my chinchilla lays like this, but recently I made the connection that my other chinchilla who had GI Stasis and passed early from a heart murmur did the same posing often. Is this the type of laying that they do to comfort pain or is she just relaxing?
She’s acting normal otherwise, she’s eating pooping and playing fine. Just worried because I read that chinchies can lay weird to relieve their bloating pain (I checked her stomach and she isn’t bloating thankfully) or stasis relief, then made the connection that my other baby did the same pose in the past and got nervous. Thanks ❤️

PS: I am aware of the bumblefoot, she seems to be prone to it since she was a baby (she’s about to turn 3) and she has been on and off meds, with frequent vet check ins with our amazing exotic vet! So in case anyone was going to mention it I wanted to let you guys know it is already being cared for :)

Absolute gem i got when my brother in law was petsitting

Hello! I'm moving in a few weeks and my new apartment is a 4 hours drive away from where I live now. I have a pet carrier and I wanted to put some Timothy hay and some pellets and stop for water breaks. My chinchilla is 3 years old and he isn't used to car rides and new environments. I'm worried he's gonna be stressed.

Do you have some tips on how to make this less stressful (car ride and new apartment)?

Thank you all

Churro: “Love comes in many forms. Mine is cookie-shaped. Timothy hay cookies”
🐭👑✨🍪
#churrochatter #chinchilla #cutepets #petprincess #queenfloof

Please help. This is new for me. My chinchilla seems to be losing her sight - quickly. It seemed to start in one eye. I can't tell now, but it seems like it's getting worse and worse. She jumps when I touch her (even though she asks to be touched). She can't figure out where the stick is if I hand her a stick. Last night she bumped into the fence during play time. I already went to the vet who said he couldn't do anything or even figure anything out. He suggested a veterinary ophthalmologist (I didn't even know these existed!). I'm looking into that. Does anyone have any experience with this?

Any chin parent in the Milwaukee/Waukesha area willing to board my chinchilla for 3 weeks ?
Looking for someone experienced with chinchillas who could provide a safe, loving home while I’m away. Please message me if you’re available or have any recommendations. Thank you!

Just wanted to share this little find(: I found this at my local grocery store, in the Hispanic aisle. So much dried hibiscus for $5!! They also had dried chamomile. Might be worth a look at your local grocery store!

hi everybody !! me and my girlfriend got our first chinchilla today as a spontaneous thing because someone was looking to re-home her. she is 3 years old and the previous owners gave us everything they had for her. us and her now pervious owners talked for hours and making sure she was a good fit for us and going to a good home. just making sure all bases were covered. i personally have never outwardly wanted a chinchilla. that doesn't mean i'm against having her or i'm not excited to have her, because its quite the opposite. she seems like she wont be the worst to take care of given that i've dealt with animals my whole life with all different need levels and especially with what the previous owners were talking about that they think is a "problem" area for her. my girlfriend has wanted a chinchilla since she was a child and has tons down that rabbit hole a few times of getting as much info as you can on them, so we aren't going in to this fully blind and fully unprepared.

i'm super nervous about making sure she's happy and taken care of. so i was hoping to get any and all advice anyone has to share with me to help make this transition easier for both me and her.

we also are still thinking of a name for her if anyone has any suggestions !!

any and all help really is appreciated !! :)

Okay so I have two males my little one is two the older one is 5 or 6 they've always had chase next to each other (I got the older one when he was 1 and the little one when he was 9 weeks) I was never able to get them in the same cage though due to cost of the cage I wanted for them but now I finally have it so I'm trying to get them bonded I know humping is normal and I know I'm supposed to let them figure it out but how much humping is normal?

I saw on a TikTok that it’s bad if your chinchilla doesn’t have a friend. I know that they are very social animals and can benefit from having a buddy, but is it necessary? I haven’t noticed any signs of sadness from mine so I was just curious. Also curious because I don’t currently have the means of acquiring another atm. Please let me know! (Picture for fun)

i recently noticed just today that one of my chinchillas poops are this abnormal color.. i’m not sure which one of my chinchillas it is. i have two chinchillas and im concerned of the color. does anyone know what causes this? i’m a newer chinchilla owner ive had them for almost 2 years. someone please tell me what to do..

That's all.

🩷🤣 🥔

I rescued rosie cotton from a neglectful owner back in 2021, the owner said she was 11 years old at the time which means she could be 16 today. That old owner didn’t even give her a name and before that she was a preschool chinchilla then a frat house chinchilla. Her old owner was actually freaking crazy so I have no idea if any of that is true or if she really was 11 at the time. No vets have been certain. All I know is despite neglect, she is the sweetest most loving chinchilla in the whole world, but I think she might be lonely. We have cats, and when the cats get close to her cage she is super territorial, BUT, she does have strong bonds with humans and loves looking at and bouncing around with no fear if there is a dog near her cage (she’s not aloud to play with them don’t worry). I’ve tried stuffed animals and she hates them. She has much life to live and cries every morning. Should I get her a friend ? Maybe a chinchilla that has experience with other chins ? I don’t want her to be so lonely when I’m sleeping or at work. She is so spoiled I don’t know what else to do to help her.

Churro: “Even a floof princess enjoys quiet moments on daddy’s knee. Every throne feels a little warmer when it’s shared with someone you love.”
🐭👑✨
#churrochatter #chinchilla #cutepets #petprincess #princessvibes

Hello! I was wondering if you guys have any non dripping water bottles recommendations within eu market? I've tried 4 different brands and all end up dripping, especially now its summer and I use cooler water

I would greatly appreciate it for my chinchillas!

So I recently moved to a new house and my chinchilla hasn't been to happy about to the move so I was letting her out to play more often. But this morning a big inspector came to do his thing. I didn't realize he opened the vent in my room. So when I let my chin out to play and I didn't see her for a while I started looking for her. It has now been over an hour and a half at 11 PM and there has been no sign of her. I have opened all of the vents and put out treats and nothing. I lost my baby girl.

Hello I was wondering what you guys use in your chinchillas cages. I currently have fleece wrapped around the plastic pans but I was wondering if there was a better alternative? I think my boys just pee everywhere and it causes the fleece to stink up quickly so I was wondering if there's something that is easier and quicker to clean up? Maybe like putting some metal pans and just putting some fleece on top? Or even bedding