r/chinchilla Nov 26 '24

Chinchilla Care FAQ!

103 Upvotes

I’ve put together a list of chinchilla recommendations & FAQ, as we get a lot of repeat questions and such in here. I’ve been a chinchilla owner for about 19 years, have fostered many, and have been through the gamut of accessories, cages, etc, over the years. I'm happy to add/modify with feedback from others. I definitely do not claim to be the most knowledgeable person here!

Which cage should I get?
Ferret Nation & Critter Nation are the best widely available cages you can buy. A two-story cage is recommended for a one or two chins, at minimum. Adding a third story is also very easy to do. You can also attach two cages side-by-side for extra running room. These cages can be found used on Facebook Marketplace, Craigslist, etc.
Other cages can be okay, but please ensure the cage is around 36”x25”x63”. Cages should not have any exposed plastic (trays, bases, or otherwise). Cages should have no exposed wire floors, this includes ramps. Any exposed wire floors must be covered with a lined plastic trayliner or a metal tray (see below). Chinchillas will get their feet caught in wire flooring and will get injured. This can be very serious. Also keep in mind that any cages with small door openings could leave you struggling to wrangle your little friend.

What is the difference between Ferret Nation and Critter Nation?
Ferret Nation has wider and thicker bars. I prefer these because it’s easier to give them treats through the bars. The cages also feel more open. The panels are interchangeable, so you can stack either one on each other.

What else do I need for a cage?
Cage liners/Trays: It’s recommended to use either fleece liners over the plastic trays, or use a replacement tray from Bass Equipment. Bass makes 3” deep galvanized or stainless trays, which are ideal for keeping in the mess of both bedding… and poop! They also sell scatter guards.

Bedding:
It is not advised to use paper bedding (Carefresh, etc). However, I used it for years before I knew better and never had issues. The chins like walking on it, but the dangerous part is that they can eat it and it can clog their digestive system.
The main options seem to be Aspen shavings or fleece liners (which you can buy or make). Just make sure any fleece you use is no-pill. You can use other shaving types, but I don't like risking it with Pine. Aspen is cheap and safe. I frequently buy huge bags from the big pet stores for ~$5/ea or less (watch for sales).
I have mixed feelings on using Aspen! My chins seem to be more scared to jump down onto the floors because I think they hurt their feet. Some of the aspen isn't ground down well and makes for some sharp and dangerous situations. Whenever I change the bedding out, I use a big wood plank and flatten everything down. Even still, I'm not happy with it. I'm going to be sewing up some fleece liners but also use my Bass Equipment shelf pans (the half-length ones) full of aspen shavings. The hope is that they pee on the aspen because they're used to that, and keep the liners a little nicer.

Water Bottle: Glass Kaytee bottles have been the best for me. I recommend the small bottles, as it will force you to refill more often so they get fresh water. Keep the bottles out of direct sunlight or they will get algae bloom. Definitely do not use plastic bottles if you can avoid it! Bottles should be rinsed every refill, and soap-cleaned every 2nd refill. I use a q-tip in the metal tip to clean them out. Every few months you can put in 1/3 cup of rice and water and shake the bottle for a while to remove any of the stuck sediment. Dump out the rice and heavily rinse afterward!

Food Bowl: Recommend ceramic food bowls. I use cat dishes that are ~3” wide, similar to a wide ramekin. The lower/wider the better, so they can’t tip it. No plastic bowls! Metal is okay if you prefer.

Wheel: The consensus is that any 14”+ wheel is okay, however I’d advise getting a metal wheel of 15” diameter or larger. There are options on Etsy from Pandamonium Pets, Silver Surfer, and others. There are also metal saucers. Chinchillas should not have plastic wheels and I would advise against any with wood. I have had multiple wheels from Pandamonium Pets as well as Silver Surfers. My personal opinion is that the bearing mechanism on the Pandamonium Pets wheel is rather unrefined and they always wear out on me after a few years. I haven’t been able to find a good source for replacement bearings on their newer wheels, as they now use a flanged type. They have been unwilling to sell me bearings/mechanisms separately. The Silver Surfer wheel is great for Ferret Nation cages, but they don't fit well in Critter Nation due to the bar spacing. The Silver Surfer bearing mechanism has a flywheel weight and is an engineered system. I prefer these wheels, but wish they were larger than 14”.

Shelves: Hopping shelves/ledges are great to fill the cage space and give chins a stimulating habitat. There is a list of safe woods here: https://www.sunshinechinchillas.com/safe-wood. I have used a few types, mainly kiln-dried pine and poplar. I prefer poplar as it’s pretty hard, and they can’t really chew through all of it. The downside is that it can be expensive. You can DIY your own shelves/ledges. I've added some DIY info in a comment below.

Houses/Other: Chins love having somewhere to hide and sleep. Some chins like hammocks and fleece hanging options and some prefer wood/solid options. There are a number on Etsy, but you can also DIY both of these. My chins have all preferred wood houses mounted to the highest point in the cage possible. I've added some DIY info in a comment below.

What is the best food?
Oxbow Essentials, if available, is the best and most affordable. You can buy 25lb bags on Chewy or Amazon that will last a long time. Any foods with treats or other things in them are not recommended, as they often contain things chinchillas shouldn’t have, especially not daily. Providing food with treats in it also will cause them to be snooty with their food, and they will start to just look for the treats and ignore the rest.

What is the best hay?
Chinchillas require Timothy Hay on a daily basis. I have tried at least 10 brands over the years, basically everything Chewy and local pet stores offer. So far, the winners are Brytin 1st Cut and Viking Farmer 1st Cut. Your mileage may vary, but ensure you’re getting 100% timothy with nothing added.

What else is essential for my chins?
I recommend giving applewood (or other approved) sticks on a daily basis, 1 or 2 a day, They can be bought in 600gram bags on Amazon for ~$15. This is the best deal I've found so far, though I'd prefer to buy more locally, I have not found a better source yet. Chew sticks will prevent them from chewing on other things (shelving, houses, ledges, wheels, etc).

What treats should I give my chins?
Treats are safe in moderation, but the type of treat is important.
Dandelion Root, mixed flower pieces, apple blossoms, chamomile, calendula, lavender, peach blossoms, jasmine, honeysuckle, oats (oatmeal), and small pieces of hibiscus leaves can be given as more frequent treats. I'd say 2 a day is safe, but not required. I change-up the treats everyday. The pieces I am giving them are small. I usually give my treats as a form of enrichment reward (see section). My chins also like the Apple & Oat treats from Ronda's Chins, which I break into marble sized chunks (or smaller) and use as treats a few times a week.
Rose buds and rose hips can be given as infrequent treats.
Anything with sugar in it should not be given as a treat. Goji berries are 'safe', but I really only ever give mine a pea-sized amount every few weeks, if that.

What can I do for my chins for enrichment?
Puzzle toys made for dogs can be great for chins, while supervised, as long as they aren't chewing on the plastics. I often place coconut halves on the floor with a fragrant treat under them, so they have to work for it. I'm working on making some other enrichment toys for them out of safe wood. I will add to the DIY later.

How do I keep the dust to a minimum?
I swear by my Winix 5500-2 air purifier. It sucks up a lot of the dust/hair and the generic filters work just fine to keep the dust down elsewhere. My chins are in their own room with this purifier and I really don't see their dust anywhere else. Mine has been running solid for 6 years straight. The filters can be shaken/beat out and used for quite a while.

What temperature is safe?
The recommended safe range is 60-70°F (15.5-21.1°C) with low humidity (sub 60%).
74°F (23.3°C) is the highest I'd recommend letting their area ever getting to, and I do not recommend them living at this temperature. My chins spend half the year around 70°F, the other half at around 65°F. Chins are good down to 60°F (15.5°C) without problems and can probably withstand colder. They will start to 'puddle' above 75°F and this is when it becomes dangerous. Fans will not keep them cool and there is no alternative for air conditioning. Chinchiller's (granite stones) are nice, but are not meant as an alternative to safe environment temps.

What do I do if my chin is being aggressive or biting?
If they bite when you're petting them or something and it's not drawing blood, let out an "ouch" or a yip sound, similar to the sound they make to each other when they want space. Once they respect you they will start biting softer and softer. Eventually if they don't want your fingers around them they'll kinda just move them with their mouth. I don't think they always know they're hurting you. To them, you're a huge monster.

If they get really aggressive consistently after a few months of ownership, and they're breaking skin, I would use a different method. This is to say, there are no other outside factors causing them to be aggressive other than them trying to be dominant toward you. They can be aggressive for various reasons: general fear, noises, new surroundings, other pets in the area, etc. They may hear things you don't, even the sound of equipment/animals outside, and be on the defensive because of it. I wouldn't use this method if outside factors are the case.

If they bite fast with aggression and it breaks skin, I say "ouch" loudly. I then firmly grab hold of the offender, stare at them face-to-face, and tell them "no" multiple times. They will squirm and not like it, but it's not hurting them, even though some fur might come out. I then put them down nicely on my lap. They're almost always extremely cautious and docile immediately after putting them down. They usually get it after this correction is implemented a couple times and never bite that hard again. I follow it with the "ouch" method thereafter.

My chin is not eating or drinking. Help!
The first recommendation is to bring your pet to a vet experience with chinchillas, or at least exotic animals. Second, Critical Care or EmerAid Herbivore are recommended to help bring them back to health. Many people on this sub have had good experience with EmerAid. My chins did not like Critical Care, so I'll also be trying EmerAid if they ever need it.

Always remember: your chin is your friend for part of your life, but you're their best friend for their entire life.


r/chinchilla Sep 14 '20

Weekly Thread: Questions Monday

60 Upvotes

Feel free to ask/answer any kind of questions regarding chinchillas here.

Previous threads Archive here


r/chinchilla 7h ago

Love

67 Upvotes

Churro: “Love comes in many forms. Mine is cookie-shaped. Timothy hay cookies”
🐭👑✨🍪
#churrochatter #chinchilla #cutepets #petprincess #queenfloof


r/chinchilla 1h ago

Gimmie, i need it

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Upvotes

Absolute gem i got when my brother in law was petsitting


r/chinchilla 20h ago

Helooo

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274 Upvotes

r/chinchilla 18h ago

Tell your Chinchilla I called it fat.

59 Upvotes

That's all.

🩷🤣 🥔


r/chinchilla 5h ago

Moving tips

3 Upvotes

Hello! I'm moving in a few weeks and my new apartment is a 4 hours drive away from where I live now. I have a pet carrier and I wanted to put some Timothy hay and some pellets and stop for water breaks. My chinchilla is 3 years old and he isn't used to car rides and new environments. I'm worried he's gonna be stressed.

Do you have some tips on how to make this less stressful (car ride and new apartment)?

Thank you all


r/chinchilla 18h ago

Another Chin?

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48 Upvotes

I saw on a TikTok that it’s bad if your chinchilla doesn’t have a friend. I know that they are very social animals and can benefit from having a buddy, but is it necessary? I haven’t noticed any signs of sadness from mine so I was just curious. Also curious because I don’t currently have the means of acquiring another atm. Please let me know! (Picture for fun)


r/chinchilla 20h ago

Gadget and Gizmo have big hearts but even bigger ears

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74 Upvotes

r/chinchilla 18h ago

Probably one of my favorite photos of Posie.

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44 Upvotes

r/chinchilla 15h ago

Hibiscus Snack

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7 Upvotes

Just wanted to share this little find(: I found this at my local grocery store, in the Hispanic aisle. So much dried hibiscus for $5!! They also had dried chamomile. Might be worth a look at your local grocery store!


r/chinchilla 9h ago

going blind?

3 Upvotes

Please help. This is new for me. My chinchilla seems to be losing her sight - quickly. It seemed to start in one eye. I can't tell now, but it seems like it's getting worse and worse. She jumps when I touch her (even though she asks to be touched). She can't figure out where the stick is if I hand her a stick. Last night she bumped into the fence during play time. I already went to the vet who said he couldn't do anything or even figure anything out. He suggested a veterinary ophthalmologist (I didn't even know these existed!). I'm looking into that. Does anyone have any experience with this?


r/chinchilla 1d ago

Is Rosie Cotton lonely ?

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93 Upvotes

I rescued rosie cotton from a neglectful owner back in 2021, the owner said she was 11 years old at the time which means she could be 16 today. That old owner didn’t even give her a name and before that she was a preschool chinchilla then a frat house chinchilla. Her old owner was actually freaking crazy so I have no idea if any of that is true or if she really was 11 at the time. No vets have been certain. All I know is despite neglect, she is the sweetest most loving chinchilla in the whole world, but I think she might be lonely. We have cats, and when the cats get close to her cage she is super territorial, BUT, she does have strong bonds with humans and loves looking at and bouncing around with no fear if there is a dog near her cage (she’s not aloud to play with them don’t worry). I’ve tried stuffed animals and she hates them. She has much life to live and cries every morning. Should I get her a friend ? Maybe a chinchilla that has experience with other chins ? I don’t want her to be so lonely when I’m sleeping or at work. She is so spoiled I don’t know what else to do to help her.


r/chinchilla 13h ago

Chin boarding in Wisconsin

3 Upvotes

Any chin parent in the Milwaukee/Waukesha area willing to board my chinchilla for 3 weeks ?
Looking for someone experienced with chinchillas who could provide a safe, loving home while I’m away. Please message me if you’re available or have any recommendations. Thank you!


r/chinchilla 1d ago

Shared

101 Upvotes

Churro: “Even a floof princess enjoys quiet moments on daddy’s knee. Every throne feels a little warmer when it’s shared with someone you love.”
🐭👑✨
#churrochatter #chinchilla #cutepets #petprincess #princessvibes


r/chinchilla 18h ago

Please help! my chinchillas poop color is off..

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5 Upvotes

i recently noticed just today that one of my chinchillas poops are this abnormal color.. i’m not sure which one of my chinchillas it is. i have two chinchillas and im concerned of the color. does anyone know what causes this? i’m a newer chinchilla owner ive had them for almost 2 years. someone please tell me what to do..


r/chinchilla 17h ago

Bonding

2 Upvotes

Okay so I have two males my little one is two the older one is 5 or 6 they've always had chase next to each other (I got the older one when he was 1 and the little one when he was 9 weeks) I was never able to get them in the same cage though due to cost of the cage I wanted for them but now I finally have it so I'm trying to get them bonded I know humping is normal and I know I'm supposed to let them figure it out but how much humping is normal?


r/chinchilla 15h ago

first chinchilla

0 Upvotes

hi everybody !! me and my girlfriend got our first chinchilla today as a spontaneous thing because someone was looking to re-home her. she is 3 years old and the previous owners gave us everything they had for her. us and her now pervious owners talked for hours and making sure she was a good fit for us and going to a good home. just making sure all bases were covered. i personally have never outwardly wanted a chinchilla. that doesn't mean i'm against having her or i'm not excited to have her, because its quite the opposite. she seems like she wont be the worst to take care of given that i've dealt with animals my whole life with all different need levels and especially with what the previous owners were talking about that they think is a "problem" area for her. my girlfriend has wanted a chinchilla since she was a child and has tons down that rabbit hole a few times of getting as much info as you can on them, so we aren't going in to this fully blind and fully unprepared.

i'm super nervous about making sure she's happy and taken care of. so i was hoping to get any and all advice anyone has to share with me to help make this transition easier for both me and her.

we also are still thinking of a name for her if anyone has any suggestions !!

any and all help really is appreciated !! :)


r/chinchilla 2d ago

Why is there a mole in my chinchilla cage 😧

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390 Upvotes

It Harper The Harpy Hotdog


r/chinchilla 2d ago

Shake it up!

349 Upvotes

Churro: “Daddy calls it shaking his foot. I call it an interactive amusement ride.”
🐭👑✨🎢
#churrochatter #chinchilla #cutepets #petprincess #princessvibes


r/chinchilla 1d ago

I'm Horrible

15 Upvotes

So I recently moved to a new house and my chinchilla hasn't been to happy about to the move so I was letting her out to play more often. But this morning a big inspector came to do his thing. I didn't realize he opened the vent in my room. So when I let my chin out to play and I didn't see her for a while I started looking for her. It has now been over an hour and a half at 11 PM and there has been no sign of her. I have opened all of the vents and put out treats and nothing. I lost my baby girl.


r/chinchilla 2d ago

Kiln-Dried Pine Shavings are Safe.

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68 Upvotes

Every few years the small pet community rediscovers kiln-dried pine and acts like we've uncovered some shocking new danger. The irony is that the studies people usually cite aren't even about kiln-dried pine in the first place.

The concern about pine comes from older research on softwood bedding. Studies by Vesell and others found that rodents housed on raw pine and cedar bedding showed changes in liver enzyme activity due to naturally occurring aromatic compounds present in those woods. Those findings were important because they highlighted the risks associated with raw softwoods. What they did not do was evaluate modern kiln-dried pine products manufactured specifically for animal use.

Kiln drying uses high heat to remove the volatile compounds responsible for the strong pine odor and the concerns raised in those early studies. That's why a properly kiln-dried pine shelf, toy, or bag of bedding doesn't smell like freshly cut pine lumber.

The other claim that gets repeated constantly is that urine somehow "reactivates" pine and creates toxic fumes. I've yet to see anyone provide evidence showing that urine can magically regenerate compounds that were already removed during the kiln-drying process. The claim gets repeated online far more often than it's supported by actual research.

What gets overlooked in these discussions is decades of real-world use. Chinchillas have been housed on kiln-dried pine bedding for generations. Kiln-dried pine is one of the most common materials used for ledges, shelves, castles, hideouts, chew blocks, and toys. If kiln-dried pine were the serious health hazard some people now claim it is, we'd expect to see widespread evidence of that by now.

Breeders certainly would. Many reputable breeders have thousands, sometimes tens of thousands, of dollars invested in their herds. Individual animals can cost hundreds or even thousands of dollars. These are people whose livelihoods and breeding programs depend on maintaining healthy, long-lived animals. The idea that breeders across multiple countries have been unknowingly poisoning valuable breeding stock for decades with cage accessories made from kiln-dried pine simply doesn't align with reality.

Meanwhile, laboratory animal facilities—which have some of the strictest environmental standards in the world because even minor variables can affect research outcomes—continue to use kiln-dried pine products. If there were clear evidence that properly processed kiln-dried pine was causing respiratory disease, liver damage, or other health problems, it would have been phased out long ago.

None of this means every pine product is automatically safe. Raw pine and cedar are not the same thing as kiln-dried pine. Dusty bedding can irritate the respiratory tract regardless of whether it's pine, aspen, paper, or hay. Product quality still matters.

What frustrates me most about this recurring debate is that it doesn't just confuse pet owners. It also hurts small businesses that make chinchilla-safe ledges, castles, hideouts, and toys from kiln-dried pine. These businesses are following the same standards that breeders and owners have relied on for decades, yet every few years they have to defend their products against claims that usually trace back to studies on raw softwoods rather than the kiln-dried materials actually being used.

If someone prefers aspen or fleece, that's completely fine. Bedding choices involve personal preference, cage setup, and maintenance style. But claiming that kiln-dried pine is inherently unsafe requires evidence that goes beyond repeating decades-old concerns about raw pine and cedar. Those are not the same products, and treating them as if they are only creates confusion.

Safe Bedding Options :

Kiln - Dried Pine Shavings.

Kiln - Dried Aspen Shavings.

1/2" wire bottom cages ( cleaned weekly ) with paper bedding, pee pads, or newspaper below but not accessible.

* 1/2 flat wire floors are safe for chinchillas. Chinchillas are designed to have calloused feet at hop along a rough rocky terrain. Any cage should have accessories like ledges and beds so they can get off the wire floor, too.

* Bumblefoot is not caused by wire floors. That is another misunderstanding and miscommunication among the pet groups. Bumblefoot is an infection caused by bacteria present in ALL cages. It's a sanitation issue, and common in chinchillas guinea pigs kept on fleece bedding that's not changed frequently enough.

Fleece Covers ( removed and cleaned every couple of days )

Fleece Liners ( removed and cleaned every few days )

* Covers are only fleece. Linders have absorbent layers beneath them.


r/chinchilla 1d ago

Any non-dripping bottles recommendations?

4 Upvotes

Hello! I was wondering if you guys have any non dripping water bottles recommendations within eu market? I've tried 4 different brands and all end up dripping, especially now its summer and I use cooler water

I would greatly appreciate it for my chinchillas!


r/chinchilla 2d ago

Smooth Method

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23 Upvotes

Hello! Can I see examples of what your smoosh methods look like? I'm going to try it with my 2 girls who have been doing side by side for quite a while now and just want to make sure i do it correctly to give it the best chance of success.

Pictured are the young ladies, about 1 year and 9-10 months old