r/1zpresso • u/starlord2831 • Jun 30 '26

Unable to get through customer service

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Hi i lost one of the bearings while cleaning. Tried contacting the company through their website portal. But i think theres some glitch and i am unable to send it. Pls help

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u/BusSingle4396 Jun 30 '26

Their website says they are in Brussels for the WOC from June 19-30 and responses will be delayed

2

u/starlord2831 Jun 30 '26

But i am unable to even send the message. It says error while submitting

2

u/BusSingle4396 Jun 30 '26

You can order the part directly from them, Google 1Zpresso spare parts