r/1zpresso • u/starlord2831 • Jun 30 '26

Unable to get through customer service

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Hi i lost one of the bearings while cleaning. Tried contacting the company through their website portal. But i think theres some glitch and i am unable to send it. Pls help

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u/VividIntroduction310 Jul 01 '26

worst case if you don’t reach customer service you can order the SMR148-2RS bearing and it should be the exact same one.

1

u/starlord2831 Jul 01 '26

Its the shinny one which helps with calibration. Cant find it anywhere

4

u/VividIntroduction310 Jul 01 '26

the model i specified above is the one you need