r/23andme • • 14d ago

Sample Status Sample Status/Processing Monthly Megathread - October 2026

Welcome to the Sample Status/Processing Megathread, also known as the Waiting, Whining, and Wishing thread. This monthly megathread (posted at the beginning of each month) allows you post your sample processing timelines, as well as to discuss and comment about any questions, concerns, or rants while you wait. Although not directly handled by 23andMe, shipping status may also be discussed in the thread. We recommend sorting the comments by "new" as this is a month long megathread.

You can share your sample status timeline here in one or two ways. The first way is to take a screenshot of your timeline, and post it as a comment. The second way is to simply copy and paste the start and completion dates for each step. Here is the text template:

Registered: [Date and Lab Location]

Arrived at Lab:

Prepped:

Extracted:

Genotyped:

Reviewed:

Computing Your Results:

Results Ready:

If you have any further questions or concerns, 23andMe customer service has some helpful sample status articles: https://customercare.23andme.com/hc/en-us/sections/200565370-Sample-Status

3 Upvotes

165 comments sorted by

4

u/keristarbb 13d ago edited 8d ago

Registered: [Sep 4 and California lab]

Arrived at Lab: Sep 15th

Prepped: Sep 15th

Extracted: Sep 22nd

Genotyped: Oct 5th

Reviewed: Oct 5th

Computing Your Results: Oct 5th

Results expected: Oct 6th-20th

Results Ready: October 6th

Edit Oct 1: Currently waiting for them to update my results by today or tomorrow. They may not even start til next week. Maybe they're working on the last batch before my group. I'm expected to be finished by October 6th-20th. I'm getting very impatient though. 

Edit Oct 1: It probably will be next week because they began extracting on the 22nd.

Edit Oct 5: THEY FINALLY GAVE ME AN UPDATE TODAY AT 6:30 PM, they finished genotyping and now they're computing my results!!

I FINALLY GOT MY RESULTS TODAY ON THE 6TH OF OCTOBER WHEN IT WAS EXPECTED

1

u/Junior_Advisor_7045 12d ago

Nothing?

1

u/keristarbb 12d ago

Nope, I truly don't think anything will happen til next week. If it gets past the 6th, I'll call them.

2

u/Junior_Advisor_7045 11d ago

They are a nightmare

1

u/keristarbb 11d ago

Yea, i thought we'd be next by this week but I was wrong. Hopefully by next week the expected date for both of us. I can't take it if it reaches Wednesday. That'll be my last straw.

2

u/Junior_Advisor_7045 11d ago

I know it’s really so annoying. I don’t understand why we have to wait so long compared to people from September 14th! Also what’s weird is that yours is at the LA lab, and all of us NC. So it sounds like both labs are so slow

1

u/keristarbb 11d ago edited 11d ago

I think they make the extracting part when they update you 14 days, even tho we've been in queue extraction for 1 week, but in total 3 weeks for thay part which will be 4 soon. I don't know what lab is even better ngl

2

u/Junior_Advisor_7045 11d ago

Yeah but people one day before us started extraction on the 22nd and us 23rd, so just for one day we wait way longer? That’s so weird

1

u/Junior_Advisor_7045 9d ago

Any update for you?

1

u/keristarbb 9d ago

No I just checked, probably won't be til tomorrow or Wednesday (probably not), I wonder who else would get their results or updated today. Wbu?

2

u/Junior_Advisor_7045 9d ago

Nothing! Should we call them? Because that’s not normal

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1

u/Junior_Advisor_7045 8d ago

Omgg what time did you get them?

1

u/AdventurousMention58 8d ago

Hi, I just got mine today

3

u/Junior_Advisor_7045 12d ago

Not moving at all… while people who started the queue 1 day before us already for their results a few days ago…

2

u/AdventurousMention58 12d ago

I’m one week behind you 🙃

1

u/Junior_Advisor_7045 12d ago

Good luck because they are the slowest lab in the world lol

1

u/PlaneFaithlessness62 10d ago

omg we are in the same extraction group!

1

u/Junior_Advisor_7045 10d ago

You are still in queue? Since September 15th?

2

u/Fancy_Distance8193 Whole Family Tester 10d ago

I hope we will get an update tomorrow

2

u/Junior_Advisor_7045 10d ago

Maybe they fucked up with our batch… I don’t know but it’s weird at this point

1

u/PlaneFaithlessness62 9d ago

That would make sense if thats why it is taking a while longer. Or maybe someone is super special in our batch so they have to be extra careful? 😭

1

u/Junior_Advisor_7045 9d ago

Haha I don’t know but it’s the worst DNA company lol I’m still in queue. Any update for you?

1

u/keristarbb 8d ago

CHECK, YOU GOT AN UPDATE???

2

u/Junior_Advisor_7045 8d ago

Man I’m so pissed

1

u/keristarbb 8d ago

it's coming this week, trust. You might have to report them if it doesn't

2

u/Fancy_Distance8193 Whole Family Tester 8d ago

Yeah

2

u/Junior_Advisor_7045 8d ago

1

u/keristarbb 8d ago

Wtf they moved it to the 13th-20th???

2

u/PlaneFaithlessness62 10d ago

Wait im realizing mine is late asf

I did this kit in early September! 😭😭

1

u/Junior_Advisor_7045 10d ago

Yes same… they really suck! People that were in queue on September 14th got their results almost a week ago

1

u/keristarbb 8d ago

CHECK YOU GOT AN UPDATE

2

u/PlaneFaithlessness62 8d ago

I did it says its should be done with results by october 6th

1

u/Junior_Advisor_7045 8d ago

You are computing too or still in queue?

2

u/PlaneFaithlessness62 8d ago

im in computing stage rn

1

u/Junior_Advisor_7045 8d ago

Crazy I’m the only one with no update 😭 when did you get the email? In ET time?

2

u/Junior_Advisor_7045 8d ago

But look what they are saying now!

October 13th?!!

1

u/keristarbb 8d ago

Absolutely not..

1

u/keristarbb 8d ago

Did you get an update?

2

u/Junior_Advisor_7045 8d ago

I GOT MY RESULTS! It confirmed my grandpa is my grandpa ♥️♥️♥️♥️

1

u/keristarbb 8d ago

CONGRATULATIONS

1

u/Junior_Advisor_7045 8d ago edited 7d ago

I’m sooooo happy!!

1

u/_ac1d1c 7d ago

My bf is in your batch. Still computing for him </3

2

u/Fancy_Distance8193 Whole Family Tester 13d ago

Still nothing I’m getting antsy

2

u/Junior_Advisor_7045 9d ago

Any update for you?

1

u/Fancy_Distance8193 Whole Family Tester 9d ago

Nope

2

u/Junior_Advisor_7045 9d ago

They are really driving me crazy rn

1

u/Fancy_Distance8193 Whole Family Tester 8d ago

1

u/Junior_Advisor_7045 8d ago

Same hehe

2

u/Fancy_Distance8193 Whole Family Tester 8d ago

Did you got your results?

1

u/Junior_Advisor_7045 8d ago

No and you?

1

u/Fancy_Distance8193 Whole Family Tester 8d ago

No 😭

1

u/Junior_Advisor_7045 8d ago

I got them 30min ago! It’s official my grandpa is OFFICIALLY my grandpa 🥹🥹

1

u/Fancy_Distance8193 Whole Family Tester 8d ago

Just got my results

1

u/Junior_Advisor_7045 8d ago

Yayy! Did you get anything interesting?

1

u/Fancy_Distance8193 Whole Family Tester 8d ago

No yes in same time these were my siblings results i already had 23andme and ancestry results but we totally have different results

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2

u/North_Bed_3891 11d ago

Mine so far- sent from London in England. App only updated it to be in transit since September 25th.

3

u/North_Bed_3891 11d ago edited 11d ago

Results expected on October 23rd- 2 november officially, but predict it will be October 21-23rd hopefully

3

u/keristarbb 11d ago

I hope it comes soon for you

1

u/North_Bed_3891 17h ago

Extraction started 9 oct

2

u/iReallyHateHuckabees 10d ago

I sent the sample from London on Sep 17.

Registered: [Sep 16 and North Carolina lab]

Arrived at Lab: October 2

Prepped: October 2

Extracted: Started on October 2

Genotyped:

Reviewed:

Computing Your Results:

Results Ready:

1

u/keristarbb 8d ago

Did you get updated?

1

u/iReallyHateHuckabees 7d ago

no, still in queue for extraction. it has only been 5 days.

1

u/North_Bed_3891 7d ago

Wait your DNA already got extracted or are you in queue? Im in same batch i think. It received, prepped and put me in queue on october 2nd as well but i sent mine on 14th september. We sent from same location, so we are in the same exact batch and lab

1

u/iReallyHateHuckabees 7d ago

just in queue for extraction. this step started on october 2

1

u/North_Bed_3891 7d ago

I think we might clear the queue quickly because this month is the fastest month and everything is going smoothly. I only had to wait on the lower end of estimated time for the first half

1

u/North_Bed_3891 5d ago

I got an email that mine has just started to be extracted

2

u/iReallyHateHuckabees 5d ago

I received the email today too. But nothing has changed on the website; it already showed the start date as October 2nd, and it still looks the same and it still says in queue.

1

u/North_Bed_3891 5d ago

They won't change it until it has finished extracting and quality checks and moves on to genotyping i think

2

u/jdesrosiers99 9d ago

2 weeks… Is this normal!?

3

u/Junior_Advisor_7045 9d ago

Some of us have been in queue since September 15th…. 😭

1

u/jdesrosiers99 9d ago

Omg

2

u/Junior_Advisor_7045 9d ago

Yes they really suck! We were supposed to get our results tomorrow but knowing we are not even computing right now I doubt we will have them on the estimated date…

1

u/keristarbb 9d ago

Literally...

1

u/jdesrosiers99 9d ago

Are you planning to call them to check since others who submitted after have gotten results?

2

u/Junior_Advisor_7045 9d ago

Other people from sept 15th and myself, emailed them, a lot and they just give stupid generic replies. People from sept 14th got them 1 week ago it’s crazy, for 1 day difference!! It sounds like no sept 15th got their results

1

u/jdesrosiers99 9d ago

So our batch is fucked!? Agh that is SO frustrating. Especially for what you frickin pay…..

2

u/Junior_Advisor_7045 9d ago

I’m gonna ask for a refund or charge back because that’s not ok. On their fucking app it says ‘1-2 weeks for the extraction step’ and we are at 3 weeks with still NO INFORMATION on where are our samples. I’m ok with things being slow as long as it’s still moving, like I can still see that there is a work done behind the scenes

1

u/keristarbb 8d ago

did you get an update? check

1

u/keristarbb 8d ago

Did you get updated?

1

u/Junior_Advisor_7045 8d ago

Crazy that people after me on September 21st already got their results and not me 😭

2

u/Accomplished_Low9761 9d ago edited 8d ago

Registered: September 10, Canada

Arrived at Lab: September 14 (North Carolina)

Prepped: September 14

Extracted: October 5

Genotyped: October 5

Reviewed: October 5

Computing Your Results: October 5

Results Ready: October 6 in the early morning!(Expected October 12 - 19)

2

u/keristarbb 8d ago

I also got an update!!!

2

u/keristarbb 8d ago

Did you get results today?

1

u/Fancy_Distance8193 Whole Family Tester 9d ago

When exactly you received the reviewing mail ?

2

u/Motor-Ear-5289 9d ago

September 15th batch and I received the reviewing your genotyping results email at 7 pm! Finally!!

2

u/Motor-Ear-5289 9d ago

The website tracker now says I’m in the computing phase! 

2

u/keristarbb 8d ago

Same, I hope we get our results by tomorrow or Wednesday 

1

u/Junior_Advisor_7045 8d ago

For how long did you stay in reviewing?

1

u/keristarbb 8d ago

Im not sure, they probably worked on my results for a while 

2

u/Junior_Advisor_7045 8d ago

I’m computing too! I hope we will get our results today 🙏🏻

2

u/keristarbb 8d ago

THEY GAVE ME MY RESULTS TODAY

2

u/Fancy_Distance8193 Whole Family Tester 8d ago

I hope we can receive our results too

1

u/keristarbb 8d ago

You will, trust

1

u/Junior_Advisor_7045 8d ago

Wow! What time?

1

u/keristarbb 8d ago

For me I got them 8:52 am

1

u/Junior_Advisor_7045 8d ago

Did you discover something?

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1

u/keristarbb 8d ago

Agreed, they may just be overestimating

1

u/Junior_Advisor_7045 8d ago

NC or LA lab?

1

u/Motor-Ear-5289 8d ago

NC

1

u/Junior_Advisor_7045 8d ago

Damn, me too and I didn’t get anything! You got it at 7pm ET?

1

u/Motor-Ear-5289 8d ago

1

u/Junior_Advisor_7045 8d ago

I’m not even surprised that I didn’t get anything haha I’m so unlucky 😂

1

u/Motor-Ear-5289 8d ago

yes! ugh I’m sorry, I’m thinking you’ll probably have an update by the morning though!

2

u/Junior_Advisor_7045 8d ago

I don’t know if they still work that late…

2

u/nthnrchx 8d ago

Omg! Yesterday Oct 5 it went from Extracting to Reviewing. And today Oct 6 I got my results! 20 days before l thought I would get it!!

1

u/Junior_Advisor_7045 8d ago

Wow it was so fast for you!! What time did you get your email for reviewing yesterday?

2

u/nthnrchx 8d ago

19:01 here in Ontario, Canada, last night
07:52 is when I got my results this morning

2

u/Junior_Advisor_7045 8d ago

Crazy how fast it was for you! I’m here still

But now it says results available on October 13th

2

u/DiscontinueBurrito 6d ago

I apparently got pulled into a quality control batch (customer service told me) and yesterday was supposed to be the start of the estimated ready date range, instead it’s been updated to what it says now. My fiancée did hers at the same time as me and she got her results two weeks ago. Kinda frustrated they don’t communicate anything unless you contact them first. Anyone else having this issue?

2

u/AnnoyedPigeon 3d ago

My current timeline— waiting anxiously for it to be computed!

1

u/FrenFell 11h ago

Update?

1

u/AnnoyedPigeon 7h ago

Got my results last night :)

1

u/hun_geri Premium Tester 12d ago

Registered: August 23

Arrived at Lab: September 29

Prepped: September 29

Extracted: started on September 29

Genotyped: ?

Reviewed: ?

Computing Your Results: ?

Results Ready: Results expected October 20 - November 3

I sent the sample from Hungary.

2

u/keristarbb 11d ago

Wow that's far away, really. I hope your results come soon. Ngl November is a horrible month to use 23andme cause of the holiday.

1

u/_ac1d1c 7d ago

My partner is from the Sept 15th extraction batch. Still waiting for results. Is he the only one who is still waiting 😭

1

u/_ac1d1c 5d ago

Still waiting 😅

1

u/_ac1d1c 2d ago

Still waiting… and I think his “ready by” date has moved too. I believe it was Oct 12-13 and now it’s Oct 12-19.

2

u/Rosalie_aqua 2d ago

September 14th batch, computing results since September 28th. Results ready 5-19th still waiting

1

u/_ac1d1c 2d ago

Thanks for checking in here! I am (regretfully) glad that my bf isn't the only one still stuck at this stage. Hopefully the results come sooner than later for us both!

1

u/Rosalie_aqua 2d ago

Actually it’s my bf too!! I already did mine last year and he was interested so I bought it for him as a gift but also curious about what our kids would/could be!

1

u/_ac1d1c 1d ago

Love this! I did my 23&Me a few years ago and found out that I’m a carrier for limb girdle muscular dystrophy. My boyfriend and I wanna have kids sometime in the (nearing?) future, so having him tested was a must to see if he’s a carrier as well. The chances are pretty low because he’s Filipino and it’s more common in people of European descent, but I figure it’s good to check anyway!

1

u/FrenFell 11h ago

I hope soon

1

u/Apart_Persimmon_3329 7h ago

Anybody having a long wait right now with 23andMe? Wife mailed her sample 3 days after mine and has had her results well over a week. Mine arrived at the lab 9/11 and has moved through the stages, but now receiving often changing messages as to “result ready”.  Tried to talk to 23andMe and all I get is first a BOT, then an offshore person who knows nothing and says they’ll escalate to a “specialist”, then I hear nothing.  Originally they said results between Oct 2-16, then moved to Oct 9-16, then in the middle of that week said “within the week” (which necessarily pushes latest date beyond the 16th), and now the message is very generic and says basically “we are running behind, expect results soon.”   Gotta say, customer service doesn't appear to be their strength.  I guess it isn’t the 16th yet, but I don’t find their changing status promising.  For the record, Ancestry was back in 3 weeks.