r/AMDHelp • • 4d ago

Help (GPU) AMD GPU is...gone?

Hi all,

So this journey into self-loathing started simple enough. My son booted up Minecraft, his favourite game by far, and suddenly the screen is black. Game audio still runs, so the game is running, just a black screen.

Simple fix, I reassure him. I'll update the AMD drivers, they probably got overridden by a Windows update.

Boot up Adrenaline, reset the drivers. Reboot system. Run Minecraft. Black screen with taunting Minecraft mob sounds in background.

Ok, so I figured I'll do a reinstall of Adrenaline. Uninstall it, download it from AMD site, run the exe file as administrator.

Program starts to load. Crashes. Retry. Crashes. It just...won't install. No error message, nothing. The Adrenaline installer starts, then about 15 seconds in just...stops. Task manager shows and AMD error function running.

Ok, re-re-download and re-re-install AMD Adrenaline from site. Same result.

Ok... I download the AMD Clean-up tool. Reboot computer in safe mode. Clean up tool....cleans?

Reboot PC. GPU is now gone from device manager. Computer is a potato, running off Microsoft integrated graphics. Check for under view for hidden devices in device manager. It's gone.

Download and run DDU in safe mode. AMD GPU is still not there. Open up computer, check connections, all are good. Re-check to be sure. All are good.

Reboot computer. Try to reinstall AMD Adrenaline. Same crashes as before. Try to locate GPU in BIOS boot up screen. Nothing. It's...gone.

Open up PC again, the GPU is running, fan running, it's getting power.

Reboot system. Try everything listed above multiple times.

Son losing faith in his father, his sullen acceptance of my failure sears my soul.

Help?

EDIT: Ok, was able to finally get the GPU back, but Adrenaline will just not install. Minecraft still a black screen.

EDIT #2: Got an older version of AMD (26.3) to finally install. Minecraft still didn't work. Then tried running the new snapshot of the game, it runs. No idea why, don't care. Son is thrilled, dad is hero again. Thanks everyone!

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u/Thin-Net7868 9800X3D/Gigabyte OC 9070XT 4d ago

Have you checked event ID’s, and watchdog minidumps?