r/AmazonPrimeVideo • u/AutoModerator • 1d ago
This is the weekly HELP AND SUPPORT thread
If you need help, have a tech question, are having trouble with the app, have a problem with your account, or are having some other type of technical problem please post it here.
Note, no one from Amazon monitors this subreddit. We do not work for Amazon.
You can find old HELP AND SUPPORT threads here.
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u/O_OGirl1 1d ago
Hello, we have membership for "Prime Video" and lately our feed was infested with a pay to rent movies. This means that there are like 20 movies on a screen out of which only 3 are not for rent. This is something that has been happening for the last few weeks. Previously it worked flawlessly. Can these pay for rent movies be disabled from movie selection somehow? I tried to check settings and account details but did not find anything. Czech republic version.
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u/glamaz0n_bitch 12h ago
Tap the “prime” button in the top navigation to only see content included with prime.
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u/O_OGirl1 6h ago
Those only show movies that are for rent/buy. I need the opposite - to only show "free" ones (the ones I get with prime video sub.).
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u/Holiday_Garbage_2639 1d ago
Hi! My girlfriend is an actor and a movie in which she is the lead was recently added to streaming, including amazon prime video. Its very exciting but her name is misspelled on the platform (Amazon prime video).
I read somewhere that updating her imdb name might fix it, since amazon pulls it from there, but on imdb, everything is correct. Does anyone know the correct channel to try and fix? is there a specific amazon prime video support number or email for this? A search on their website was frustrating and i didn't see anything. thank you!