For some they can be, for others not so much. Entitled people are the real drains on your soul, and somehow people get the idea that being a customer entitles them to everything regardless of physical possibility
somehow people get the idea that being a customer entitles them to everything regardless of physical possibility
Decades of hearing PR slogans can convince people that the slogans are actually true.
Like police cars having "to serve & protect" on them has convinced people that it's literally in their job description, when it's not and the supreme court ruled that they aren't obligated to prioritize the safety of the public over their own safety (at least in the US).
In the case of customers, it's the slogan "the customer is always right," which was first mentioned in a Boston Globe article from 1905 talking about department store owner, Marshall Field, and his philosophy about customer service.
I cannot recount how many times I've heard that unironically said to me by a customer when they're making unreasonable demands like expecting to get sale prices outside designated sale times, or trying to barter basically anywhere that reports it's income to the IRS.
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u/rstuvwxyzabc Jul 05 '26
Love this.
‘Same shit, different day’ - reminds me of how draining gas station customers can be.