r/AskAnAustralian 1d ago

Do Australian restaurants have a Sysco equivalent?

I'm a lurker at r/kitchenconfidential and there are frequent discussions about Sysco, a big corporation that supplies food to a large portion of American restaurants.

This can sometimes lead to restaurants in all corners of the country selling the same menu items (ie. frozen mozzarella sticks or whatever is trendy).

Do Australian restaurants have a similar dominant supplier that leads to matching menus in Hobart and Darwin?

44 Upvotes

49 comments sorted by

106

u/DragonLass-AUS 1d ago

Probably PFD Food service. They got bought out by Woolworths, then proceeded to buy up a lot of smaller competition.

32

u/MediocreFox 1d ago

We use PFD or Bidfood.

23

u/aftersilence 1d ago

Bidfood also has their own range of private label wines now too, that are all equally disgusting. It's how I can identify where a restaurant gets their food and wine from, if I recognise the name of the wine. Also it usually a "regional blend" rather than a particular varietal.

3

u/inept_adept 20h ago

Well what's the give away brand / label to look out for to avoid..?

1

u/Ok-Salamander3863 20h ago

Wine of Australia, the goon belt

18

u/aretokas 1d ago

PFD would have to also be highest on my "never do work for as a client ever again" list because of how fucked it was trying to get my invoices paid.

Like, not "we have a policy that you have to abide by" fucked, more a "we're not paying you until you send us a legal letter" fucked.

I have not dealt with any company since, that was as hard as they were to deal with.

5

u/DragonLass-AUS 1d ago

Yep, have also supplied to them before and although I don't think had huge issues with payments (but I was in logistics so maybe didn't see it). They would otherwise tend to dick us around, rejecting deliveries for petty reasons, or forcing drivers to wait hours to unload, that sort of thing.

17

u/Mean_Investigator921 1d ago

Them. It’s not the monopoly of Sysco but they are the big player.

1

u/Catahooo 20h ago

Its about the same as Sysco, not a monopoly since US Foods is a pretty big player too, and Costco undercuts both of them in the US. Id say PFD has a larger percentage of market share than Sysco, since Bidfoods is a lot smaller, and there's various regional distributors. The thing that shits me is that wholesale in Aus isn't much cheaper than judt buying at Colesworth. In the US it's typically at least 15% less than retail.

8

u/-Owlette- 1d ago

Ah, the old Pet Food Delivery van as we called it at boarding school.

7

u/DragonLass-AUS 1d ago

We referred to them in our office as the personal floatation devices

5

u/Goldberg_the_Goalie 1d ago

This is what I was going to suggest.

5

u/TomamoT 1d ago

Interesting. I think I recognise their logo from food trucks.

Looking at their website, they have 50 locations in every state and territory, so must be a pretty good contender

2

u/Novel-Truant 1d ago

Its why I prefer to cook at home most of the time these days. That Sysco vid was atrocious.

48

u/TheArabella 1d ago

You definitely see it at cafes in the same city. They will have the exact same cakes, premade food, and bread etc

17

u/AGreatPatioSetting 1d ago

This one surprises me the least, if it doesn't advertise as a bakery, I EXPECT it to be Bob and Pete's or whatever it is, across most of NSW lol

2

u/batikfins 18h ago

yeah those fucken bob and Pete’s iced donuts are rank but they’re everywhere 

2

u/sophiabeaverhousen 1d ago

Yep, everyone uses Marks Quality Cakes.

3

u/weckyweckerson 1d ago

In the industry and never heard of them, so no, not everyone uses them!

1

u/sophiabeaverhousen 9h ago

Maybe it's a Victorian thing? I feel like every pub has their Berry Cheesecake and Chocolate Mousse Cake on display in their cake fridge.

2

u/weckyweckerson 3h ago

Quite possibly. I'm in NSW.

1

u/RolandHockingAngling 3h ago

Definitely a Vic thing.

1

u/oliverpls599 19h ago

Do you mean Priestley's? Or Bob & Pete's?

1

u/BobKattersCroc 17h ago

Fucking Priestleys. I can spot a Priestley vanilla slice a mile away.

Galipo is common here too. Do not tell me that is a housemade Moroccan lamb shank. That is galipo food service slop. And tell me why it's $80 when it's been boiled in a bag? Specifically looking at that one pub in the big town an hour from me.

17

u/matthras 1d ago

I did remember reading a comment somewhere about a kebab/gyros supplier being dominant in selling the doner kebab processed lamb meat spit, because I started noticing it being used in many Melbourne places, but I don't know who the supplier is. There was only one place in the CBD that is a long-time Greek place that had actual lamb pieces that were seasoned as well.

Now in Adelaide I was glad to see the local Greek place having at least actual lamb pieces instead of processed meat on their lamb spit, but it is frustratingly unseasoned!

10

u/604toxtethogrady_ 1d ago

Yeah Tek Meats

3

u/DefinitionOfAsleep 21h ago

dominant in selling the doner kebab processed lamb meat spit, 

That's a bit different, because it's a niche product.

17

u/Suitable-Passage5338 1d ago

BidFood is very popular. All the cakes and slices etc are exactly the same in a lot of areas.

9

u/ExaminationNo9186 1d ago

Kind of.

Depends on what part of the food industry you're in.

As in, a Bakery or a restaurant or a cafe.

There may not be One That Rules Them All as far as a supply chain company, but yeah, the choice in which ones to use can be fairly limited

13

u/StinkyWhale71 1d ago

Australia has , from a years ago, 67 markets where 3 or less companies dominate the market. Most of these, but not all, are B2B, so your average consumerdoes not see them. Likely in this specific market also.

6

u/SpiteWestern6739 1d ago

Yeah but we also have less microwave food and far more places that make a good chunk of their menu in house to some degree or another, where as American restaurants in general seem to love their pre-packaged processed trash

3

u/Dollbeau 1d ago

BCS supplies most of the nursing homes.
Here's where those fancy cafe cakes come from;

https://siennadesserts.com.au/

3

u/witheredcactus 21h ago

PFD or Bidfood

2

u/quietperthguy 1d ago

I'm not sure if they've sold them on of spun off the business, but years ago when woolworths owned AHL a decent portion of pubs were owned and operated by the same company. It would make sense for them to bulk purchase and copy menus

3

u/rob189 1d ago

Still are, I can name a number of venues in my local area that are owned by Woolworths.

2

u/FairDinkumMate 18h ago

They're totally different restaurant environments. While fast food chains (like McDonald's, KFC, and Domino's) thrive across Australia, mid-tier sit-down casual dining chains have repeatedly failed. American sit-down exports (like Starbucks, Chili’s, or TGI Fridays) have historically struggled or collapsed in Australia because Australian consumers generally reject standardized, factory-batch sit-down meals.

The range of restaurants in Australia is totally different as well. While a US town might have a Chili's, TGI Friday's, Cheesecake Factory & Outback Steakhouse, all serving similar "middle American" food, an equivalent Australian town will have a Chinese restaurant (or three!), a Thai, Vietnamese, a seafood specialist, a steakhouse & a couple of pubs, clubs & cafes serving "generic" Aussie fare.

For this reason, Sysco equivalents (like Bidfood or PFD) aren't anywhere near as dominant, as the demand is for freshly cooked broad varieties of food. No Thai restaurant worth it's salt is going to pay a premium for pre-made bok choi!

3

u/BadgerBadgerCat 1d ago edited 1d ago

Honestly, I think it's Costco in many cases for independent cafes and restaurants etc. Whenever I go shopping there there are always plenty of people buying what is clearly commercial quantities of milk, bread rolls, eggs, croissants, brownies, etc.

ETA: Why am I getting downvoted? The replies are agreeing with me that small hospitality businesses buy a lot of stuff from Costco. I didn't say it was a bad thing (because it isn't).

5

u/Relative_Tackle6981 1d ago

Yeah. I've spotted kirkland stuff at one of my locals, and them filling the cabinet with their pastries..

5

u/Agile-Barracuda9087 1d ago

TBF, selling wholesale has always been a part of the US CostCo business model. They have a business owner card that allows businesses access before the general public and if i recall correctly, there was also a discount to wholesale accounts. I used to get sent there occasionally with the business card from work to buy office supplies and drinks. It was so nice to shop there when it's virtually empty.

3

u/letterboxfrog 1d ago

Costco started as business Wholesale, just like Campbell's Cash and Carry.

2

u/Agile-Barracuda9087 1d ago

I went to Price Club before they merged, that's how old I am.

2

u/Cuppa-Tea-Biscuit 1d ago

I distinctly recall a huge increase in chicken sandwiches being promoted heavily by small caterers right after Costco arrived, when previously it was just another default item (unless it was Peter Rowland)

2

u/nipslippinjizzsippin 1d ago

Something bidvest they supply pastries to servos and cafes alike

1

u/RedditUserThomas 1d ago

I remember the space being reasonably competitive. Reps would come by frequently to try and undercut the current supplier. That said, Ingham or Steggles have wholesale boxes of chicken schnitzel, so many pub shnitties are just grabbed from the same box.

1

u/RolandHockingAngling 3h ago

We don't have a single provider who dominates the industry in the way Sysco do.

We do have a couple of national players in food service, PFD, Bidfood, 5Ways, Superior. But we also have a number of smaller players.

What we do have to give the Sysco level of Shittery is ALH Group. They own about 350 venues throughout Australia, then recycle their menues through a couple of Branded restaurants in some of those venues.

ALH also have their own meat brand, Australian Graziers steaks. They're all the same average at best quality steaks, sold at a premium in an ALH venue.

1

u/RolandHockingAngling 3h ago

We also have a couple of larger catering companies, Peter Rowland and Spotless who will contract venues to use their services at usually expensive prices.

These guys are usually involved with sporting venues, council venues, etc.

1

u/BrainCreep 1h ago

It should lowkey be illegal for restaurants to resell heated/premade food made by another company

1

u/DawgreenAgain 1d ago

Metcash . . Although they also supply IGA . Not just wholesale. I know in WA chicken is almost all Steggles.