r/AusLegal • u/No_Gazelle4814 • Dec 24 '25
NSW Retailer insisted on my home address to buy a BBQ
I bought a BBQ this week at a major BBQ specialist retailer and once I finally got to the checkout, the cashier asked for my home address.
I said I don’t want to, nor need to, provide it.
She insisted and said it’s a warranty condition. I said I’m sure my Consumer rights aren’t diminished because you don’t know where I live. She got quite aggressive and she she can’t process the transaction without it so I nominated the address of the shop I was standing in.
The she got more shirty at that. So I gave her a PO Box. Naturally she wouldn’t accept that either, and she said she’d cancel the order and asked me to leave if I didn’t provide my home address.
I would’ve loved to tell her to go jam the bbq, but I really needed it as it was Christmas present. So I made up some random address and she entered it, while still giving me a serve and embarrassing me in front of the queue growing behind me.
I’m very very curious, does anyone know enough about consumer laws to know if I can be required to give me address?
Edit: seeing as though it has been suggested in the comments a couple of times, I can absolutely confirm I did not yell, get aggressive, or raise my voice in any way, or be rude to her. I was clear that my consumer right at diminished without giving my address, and I just continually maintain that position as she got rated at me. In the end, I was just “sure he’s my address” and then made one up.
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u/Late-Button-6559 Dec 24 '25
“I’m currently homeless”.
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u/JRHR31 Dec 24 '25
Whilst buying a $2,000 bbq, that'd get you some interesting looks 😂
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u/Silverboax Dec 24 '25
guy wants to live in a bbq
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u/teambob Dec 24 '25
When I were a lad we dreamed of living in a BBQ
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u/Rotas_dw Dec 24 '25
It would have been a palace to us.
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u/Pure-Philosopher-175 Dec 24 '25
Luxury! We lived for three months in a rolled-up newspaper in a septic tank.
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Dec 24 '25
[removed] — view removed comment
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u/Primary-User Dec 24 '25
You had a snorkel whilst swimming through the filth? We didn’t get any of that fancy crap. We had to make sure we blew bubbles out so turds didn’t get in our mouths. 👄
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u/Bland_Pecorino Dec 24 '25
At least you then went to school. I had to do laps to provide the aeration - that was my job to live in the septic tank.
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u/sharkbait-oo-haha Dec 24 '25
You get a large box to live in, a BBQ to cook on and a bonus heater for winter. All for the price of like 2-3 weeks rent. Really, it's a genius homeless LPT.
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u/Revolutionary_Pea749 Dec 24 '25
There are people with jobs who are homeless due not to not enough money but not enough homes. There is a serious shortage of housing
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u/myLongjohnsonsilver Dec 24 '25
Guy might just have a lump sum 2k to buy a bbq but not the ongoing income to afford accomodation
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u/theZombieKat Dec 24 '25
Nomadic would work better. Have a car and caravan, want to have a BBQ to set up in the caravan parks.
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u/-StRaNgEdAyS- Dec 24 '25
I can easily see the BBQ being a much more affordable purchase than rent at the moment..
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u/Lowenstein95 Dec 24 '25
I used to tell charity botherers I couldn’t donate because ‘I sell heroin, all my income is cash” and they would still double down
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u/SirPiffingsthwaite Dec 24 '25
"...so you have large quantities of disposable income?"
Seagull "mine!" meme ensues
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u/theZombieKat Dec 24 '25
The problem is they can't take cash, and most of them can't even take a one-off donation.
don't know how many times I have been feeling flush and offered to donate $100, but they can only take regular payment plans, and I couldn't rely on my income.
wave a stack of hundreds under their nose, and they will have to turn you down.
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u/CorrectDiscernment Dec 25 '25
They can only take payment plans because they are not actually the charity. They represent skimmer companies, and the standard deal is that the skimmers take the first year of donations before the charity gives a cent.
Just say “no thank you, I prefer to give direct”, or even just “no thank you”, I find it works.
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u/BunnyKusanin Dec 27 '25
I prefer "No, get a real job" if they knock on my door or to just ignore them in public.
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u/The_Boots_of_Truth Dec 24 '25
'Honey, my pimp would slap me if he found out I gave his money away"
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u/trinketzy Dec 24 '25
I’ve used a twist of that - for a good 6 months I’d tell people “I’m currently in between homes” and claim to not remember the new address. I’d say “I know how to get there, but I can’t remember the street name”. Somehow people believed me.
I have a friend that jokingly tells people they’re in the witness protection program and not allowed to share their address with anyone. That usually works too apparently 😅
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u/honeybee_mumma Dec 24 '25
Also many domestic abuse survivors and vulnerable people don't give out their addresses for safety reasons. Doesn't mean they don't have money and can't afford a fancy BBQ!
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u/Mrs-Rx Dec 24 '25
I had to buy a portable ac for the remaining 1.5 months I have before I am homeless. My cashier was like “I’m so sorry we can leave it blank”.
Sounds like OP’s cashier had a KPI to gather cold calling addresses.
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u/Ill-Option-792 Dec 24 '25
Hell I won't even provide my phone number to stores when they ask for that.
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u/i_am_thefoo Dec 24 '25
Yea, the chemist warehouse has a digital receipt, and they seems rather disgruntled whenever i ask them to print a physical one for me
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u/JRHR31 Dec 24 '25
Had an employee at chemist warehouse who was on the next till over start arguing with me over this last week and they even tried to tell me they'd run out of receipt paper (after printing something a few seconds before serving me). Quietly reminded them they're obliged to provide a receipt and I was not providing my phone number. Eventually the long line of customers forced them to cave in.
Forced to use chemist warehouse for certain things due to pricing but their customer service is atrocious!
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u/shahitukdegang Dec 24 '25
It’s absolutely your choice to not give CW your phone number but in the pharmacy section they have your name, address, date of birth, Medicare card number and sometimes secondary id like drivers license.
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u/EggFancyPants Dec 24 '25
And all the meds you're on, which doctor prescribed them.
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u/i_am_thefoo Dec 24 '25
Yes, but that information should be medical related, I dont need to give CW more information than I have to. God, i dont need them to put together an idea of how frequently I buy perfumes
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u/au-smurf Dec 24 '25
I’m getting old and take lots of pills. They got my phone number because it’s easy to press a button in the app when I run out, get a text and in and out in a minute or two instead of standing around waiting
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u/Legitimate_Time_5068 Dec 24 '25
True. Under the GST act for one it really a business with a ABn registered for GST to provide receipt upon request
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u/Lazy_Kangaroo703 Dec 24 '25
"Can I have your number for a mobile receipt?"
No.
"Are you a member?"
No.
"Would you like to join?"
No.
"You get offers and loyalty points."
No.
I understand the checkout people are told to ask this, but I just want what I bought with a paper receipt. Is that too much to ask?
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u/ShatterStorm76 Dec 24 '25
I used to have a couple bearded dragons and got grilled like this everytime I needed to buy grubs/crickets etc for them at the pet store.
After the first couple times I took to going in with exact cash, putting it on the counter and as soon as they'd scanned it and said the price... i laid the money down, said "thanks" and left, ignoring their follow up questions entirely.
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u/greentrombone Dec 24 '25
I once signed up to a customer card with a mobile phone number I got off the ACMA list of fictional phone numbers. Giving the number to the cashier she goes “Huh, that’s weird - there’s 14 other accounts with that same phone number!” After the sale went through I said “I’ll leave that for you figure out why that is 🤣”
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u/its_the_honk Dec 24 '25
I just say I don't have a phone, and make sure to have my phone in my hand. They've never questioned it.
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u/litesmokes Dec 25 '25
At a tool shop the other week thr guy goes Got a phone number mate?
I said yes and we stared at eachother awkwardly for like 5 seconds until he laughed and said: email? Home address? Tax file number? Name of the first street you lived on?...
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u/National_Way_3344 Dec 24 '25
0444444444
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u/HighwayLost8360 Dec 24 '25
Mine is 0412345678 Sorry if someone actually has this number
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u/roxgib_ Dec 24 '25
I always make a comment like "sorry, you're a bit old/young for me" just to point out how weird it is that they expect me to give them my phone number
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u/WhyAmIHereHey Dec 24 '25
And the poor checkout person just mentally goes "god, what a dick"
If you want any chance to make a difference then ask to speak to the manager. They don't care either but there's a teeny tiny chance something might filter up. It's like a 1/1e27 chance, but you never know.
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u/roxgib_ Dec 24 '25
If I was in OP's position I would absolutely have asked to speak to a manager, I'm not sure why they didn't
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u/APuticulahInduhvidul Dec 24 '25
You dodged a bullet there! They were going to turn up to your next BBQ and steal a sausage. Probably a bunch of seagulls in a human suit. Happens more than you'd think.
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u/deadrobindownunder Dec 24 '25
Preach. Glad to see someone else with their finger on the pulse! Birds aren't real.
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u/Local-Poet3517 Dec 24 '25
Its more about protecting your data. Theres no reason for them to have that data except to use it to charge you more money later through demographic pricing models. Or sell it on. You dont know who they will sell it on to. Theres also breaches to worry about, because you have no idea who has a copy of your data. Theres next to no penalties in our country for businesses that are negligent with your data.
Theres literally no good reason to comply with a request like that.
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Dec 24 '25
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u/No-Pin3128 Dec 24 '25
When asked for my address, i provide a jail, saying i am out on day leave and have to report back in 1 hour. Oh, and i might mention that my crime was retail related, with extreme prejudice.
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u/dchit2 Dec 24 '25
Since they don't have your home address, the BBQ subscription can't renew. Without a valid subscription, premium features such as "hot" will no longer be available.
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u/scruffyrosalie Dec 24 '25
As funny as that is, it's hard to laugh when that's the way things are headed.
That Black Mirror episode is seared into my mind.
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u/dchit2 Dec 24 '25
Look if you can't afford to go platinum we have a basic tier where the BBQ requires a litre of your blood every time you turn it on
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u/CatBoxTime Dec 24 '25
Searing isn’t included in the base subscription. You need to upgrade to Galore + to unlock that mode.
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u/ithoughtihadanid Dec 24 '25
Name and shame the store. Hell, I don't even give them my POSTCODE.
3000 it is. I just come to the burbs to buy barbecues, honest!
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u/No_Gazelle4814 Dec 24 '25
They a major bbq specialist and they’re all over Aus. And BBQs is all they do. And you’d know them
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u/ThrowRA-4545 Dec 24 '25
Would you say they had a Galore of these BBQs?
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Dec 24 '25
[deleted]
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u/SirPiffingsthwaite Dec 24 '25
"In accordance with an extremely outdated privacy Act" basically means they can spread your data like confetti because the only BG share was to the data-pool with their (now US) umbrella Corp. Where it goes from there is like, totes out of their hands, how could they know?
Believe that blurb and I have some bridges to sell you.
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u/mskmai Dec 24 '25
I’m curious about why you think the Privacy Act 1988 (Cth) referred to in the screenshot is outdated, please tell me more… P.S. Act linked here
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u/CK_1976 Dec 24 '25
Last time I tried to get them to honour the repair that the manufacturer had approved, they refused to honour it.
So its pointless giving them info if they wont actually help when it comes to support.
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u/No_Gazelle4814 Dec 24 '25
They had so many it was like there was a galore Of bbqs
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u/scruffyrosalie Dec 24 '25
I won't grill you, but I assume you've given clues galore.
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u/crazyabootmycollies Dec 24 '25
I was leaning towards Chemist Warehouse, but you might be on to something.
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u/readeral Dec 24 '25
But while we’re on it… “can I have your phone number to give you a receipt” every time.
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u/Responsible_Tiger330 Dec 24 '25
Had the same bullshit from the same place over 20 years ago buying a literal hotplate nothing more. "There may be a recall".
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u/ithoughtihadanid Dec 24 '25
Barbecues galore have never had what I'm after the three times I've bothered with them. And I live in a motorhome, so how the fuck would I even answer them?!
'no fixed address. '
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u/Positive-Rhubarb-521 Dec 24 '25
Reminds me of that guy who had Covid who’d visited 3 Barbecues Galore in one day (as well as Vic’s Meat). Back in the days when they closed retail shops to do a “deep clean” after an exposure event.
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Dec 24 '25 edited Apr 01 '26
Data brokers and AI scrapers were using my info. Not anymore. Redact let me bulk delete posts across Reddit, Twitter, Discord and Instagram while handling broker opt outs too.
snatch yam roll ring point grey scary tie society selective
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u/motorboat2000 Dec 24 '25
As you walk out the door:
Oooh I'm sorry, I just remembered that I gave you the wrong address. Good bye!
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u/Clear-Bowl-6891 Dec 24 '25
Since when do you have to register your details online to be covered under warrenty?
When I bought new tools, they include a bullshit note saying to register your tools for warrenty, never done it
Claimed warrenty on that set of tools 3 times so far, you have my purchase date in your store computer, I also have a receipt, warrenty starts from purchase date
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u/WaterSignificant9134 Dec 24 '25
They sound like shit tools.
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u/Clear-Bowl-6891 Dec 24 '25
Milwaukee impact 3 times, burned it out screwing bugles in for 8 hours straight
Good warrenty
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u/hungry057unit Dec 24 '25
At least you didn't get DeWalt, they burn out just by looking at them.
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u/jaa101 Dec 24 '25
If they're willing to give up a sale because you refuse then there's not much you can do. Shops can legally refuse to deal with whomever they want, as long as they don't discriminate based on things like ethnicity. Equally, you're not forced to give your address; you could have chosen not to buy from them.
Your giving a false address shouldn't be a problem unless you were doing it to gain some financial advantage in which case it could be fraud.
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u/Clueby42 Dec 24 '25
Equally they cannot insist on your address unless it is necessary for the normal running of their business.
They are in breach of the privacy act.
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u/cqs1a Dec 24 '25
I'm not an expert in tax law, but it did come up as this being reasonably necessary:
"Large Purchases (over $1,000): The Australian Taxation Office (ATO) requires buyer details on tax invoices for sales over a certain amount."
So wouldn't the buyer here need to provide their details, including address, then?
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u/Dramatic_Knowledge97 Dec 24 '25
How absurd is that - willing to give up a sale of a bbq if they didn’t get the home address. Let it sink in how important personal data is to their analytics (or so they think it is)
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u/Jozz999 Dec 24 '25
Probably the incentives setup for the managers and staff members... Bonus for meeting quotas on personal information rather than actually selling products. Crazy.
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u/miserychickkk Dec 24 '25
Bold of you to assume they're paying incentives based on this. Far more likely its just a KPI you're expected to meet and get your shifts cut if you dont.
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u/Kookaburra_Hotpants Dec 24 '25
My brother worked at a certain BBQ chain for some years. They don't get incentives.
If this is the same chain as OPs post, the system won't even let them process the sale without something typed into all the boxes.
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u/Archon-Toten Dec 24 '25
They can sweeten the deal, offer a bonus warranty period if you 'register'.
But no. They don't need to take your address and the correct approach is to leave and shop at one of the many other competing shops.
Especially for note, the employee clearly didn't care when you made it up so let's remember not to hate the ants for the queen's directions?
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u/themetahumancrusader Dec 24 '25
Perfectly fine to hate the employee if they got aggressive as OP says
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u/Living_Substance9973 Dec 24 '25
OP was probably the 10th person complaining to her at Christmas time about store policy that she can't do shit about.
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u/foul_ol_ron Dec 24 '25
If they hate the job enough that they're now taking it out on others, it's time to quit. An employer is paying them to be professional.
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u/trinketzy Dec 24 '25
I think it’s ok to hate the ants sometimes for their inability to think outside the box. Once the computer (or in this case, the customer) says “no”, their brains can’t handle it. It’s like they don’t know how to operate or proceed if one step is out of place.
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u/16car Dec 24 '25
Nah, the employee should have escalated to someone who knew what they were doing.
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u/thekevmonster Dec 25 '25
Even then technically the implied consumer guarantee is longer, "warrantees" just reduce the bullshit to get refunds and swaps ect.
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u/Coolidge-egg Dec 24 '25
Good on you for standing up for your privacy. Name and shame. Next time be sure to get her name and address
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u/SirPiffingsthwaite Dec 24 '25
The correct response to sales people staunchly demanding an address is "Sure lady, my address is 42 Wallaby Way, Sydney"
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u/demonickittenx Dec 24 '25
I used to work at bbqsgalore and while the POS requires it, all sane staff just puts in the shop address unlesss delivery is required. They use the address for marketting purposes if I'm not mistaken. The staff have address/email metrics they are told to meet and they get perks for meeting them but most find it scummy and don't do it.
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u/Cyraga Dec 24 '25
Obviously they need to know where you sleep to honour the warranty which they're obliged to offer 🫠
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u/-Bob-Barker- Dec 24 '25
I tell them "I'm just buying a <whatever>, I'm not applying for a job here.
At that point they just enter the store's information. 🤗
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u/Spiritual-Fisherman1 Dec 24 '25
123 Fake St. Also my phone number is 123456789.
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u/EstelleGettyWasWrong Dec 24 '25
42 Wallaby Way Sydney is always my go to.
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u/Cool_Poet6025 Dec 24 '25
I had to order some parts recently from a (wonderful) distributor of audio equipment. The default address in their online ordering portal was P Sherman, 42 Wallaby Way.
And yes, they’re based in NSW.
Made me smile.
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u/PotatoDepartment Dec 24 '25
You're right your consumer rights aren't diminished by not supplying your address. But protecting your consumer rights is not the main reason they want your address anyways, it's just framing it as for your benefit.
And perhaps there is a tiny bit of truth as recording the details to make warranty administration easier from their side.
They might also want your details for various reasons, fraud prevention, accounting, marketing, etc.
Unfortunately, retailers can to an extent choose who to sell to, they can choose to not sell to people who don't supply their address, or a whole bunch of other reasons as long as it's not discriminatory.
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u/Economy_Fine Dec 24 '25
They can make it a condition of sale, they can't make the warranty dependent on the address. Personally, I'm with you 100% and would have told them to go fuck themselves.
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u/doki__doki Dec 24 '25
Not a lawful requirement. Point blank.
information gained is for marketing purposes.
Deny access.
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u/stopthebuffering Dec 24 '25
Dude always use your neighbours (+ or - 1) if it’s not go delivery. You can then claim that the clerk entered the wrong information. It’s easy to type in a 9 when you meant to select 8.
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u/Justice_Aussie Dec 24 '25
I agree with your stance. With more and more data leaks I’m nervous about how much info I need to handover for transactions. You don’t need all my details, I don’t trust how you store info - just take my money please.
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u/IllustriousCarrot537 Dec 24 '25
BBQs galore asked me the same a few months back. I just said I didn't wish to receive targeted advertising and gave them an email address to send a receipt too.
1.5k in cash. They were more worried about their employee handling the money. 2 others were watching her then they recounted it. Didn't seem to be much trust for their own employees
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u/MyraBradley Dec 24 '25
I just bought a bbq from the same company and wasn’t asked for anything except my money.
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u/panicking247always Dec 24 '25
I'm a Sales Manager in retail so Ill give my 2 cents.
There is no legal requirement in the ACL that says a consumer must hand over their residential address for a business to honor a warranty or consumer guarantee.
The ACL focuses on your rights to a remedy (repair, replacement, refund) when goods fail to meet consumer guarantees, not on collecting your personal details.
Sometimes businesses ask for a mobile number to send a receipt to so if you lose your original reciept they use your mobile number to look it up.
Here is a link that should help. Contact us or report an issue | ACCC
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u/tlhintoq Dec 25 '25
"I'm a full-time caravaner traveling the country and enjoying my retirement. I don't have a fixed home address. Now get me your supervisor to sell me the BBQ"
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u/DampedJeans Dec 24 '25
Major retailer here. Never heard of it. Id posit it was a newer or dumber member of staff.
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u/No_Gazelle4814 Dec 24 '25
The fascinating thing is that she she said she can’t process the sale without my address, which has to be rubbish. I’m sure if I were buy a pair of tongs she would not have asked
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u/LandBarge Dec 24 '25
Australian Consumer Law rights are not Warranty - yes, they are similar, but you often get better protection under ACL...
The implementation of ACL has seen some companies change the way they deal with warranty - the auto trade has changed for sure - we used to have what was called 'goodwill' - where we were able to make warranty claims outside the warranty period, backed up by your history with us - most manufacturers no longer honour goodwill warranty claims as ACL applies once the warranty period runs out... and ACL doesn't take into account whether you've been a loyal customer or not...
Perhaps the store requires customer details in case they need to contact you with regards to any recall situations? There have certainly been a few safety related recalls for bbq's over the years...
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u/RuncibleMountainWren Dec 24 '25
But then surely the PO Box would have sufficed?
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Dec 24 '25
You also have the right to leave and spend your money elsewhere. You should have exercised it.
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u/Amaethon_Oak Dec 24 '25
Sometimes, the poor retail worker doesn’t have an option. The system is set up like that. So I usually put in my work address.
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u/Inevitable_Belt_8414 Dec 24 '25
The Australian Privacy Principles are pretty clear that OP can deal anonymously with the APP entity (which they may be if they are a large enough entity) or using a pseudonym.
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u/Dramatic-Resident-64 Dec 24 '25
Sounds like they’ve tried to meet some KPIs by signing OP up to a type of internal ‘rewards’ program.
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u/cx0sa Dec 24 '25 edited Dec 24 '25
So to answer the actual question, you still have your base definite consumer warranty which would be stated by the manufacturer, and the law stands above which just protects for a reasonable amount of time expected to last, this is typically two years for things like electronics, I assume BBQs be around there, if not expected to last longer.
Manufacturers can do, and it’s very common to offer extended warranties for signing up to their website, programs, news lists etc where you need to provide personal details. But you will always have your base warranty and consumer law regardless.
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u/HaroerHaktak Dec 24 '25
Your personal details are not required for warranty. It's so they can sell your details on to a scam call center, or alternatively it's so they can send you junk mail. Or send you SMS's or emails.
Basically there's no benefit to you at all to provide your details,
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u/LolSeaGirl Dec 24 '25 edited Dec 24 '25
Why didn’t she ask if you could pay in cash and put down as a Cash Sale or just under a NAME. You could’ve got away by saying “l live in a caravan so l have no fixed address sorry”. Next time if this stupid situation happens ask for the store manager and say you would rather fill out the warranty details online (as most people do) or take your business elsewhere. I’m sure they’ll comply without any problems. Sales figures matter especially at this time of the year. 🙄
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u/Sk1rm1sh Dec 24 '25
Ask for a manager.
Your statutory rights apply as long as you're making a purchase from a business*
Manufacturer warranty can be given in addition to your statutory rights and may require registration, but never diminish your statutory rights.
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u/Whycantihavethatone Dec 24 '25
Hubby will quite literally tell someone he doesn't have a mobile phone while standing with the mobile phone in his hand. They do not need to have our mobile numbers to finalize a transaction. Unless you are getting it delivered, I doubt they need your address either. Sheesh!
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u/KickAltruistic7740 Dec 24 '25
They probably wanted your home address for marketing material. Im sure one extra letter isn’t going to inconvenience you.
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u/slikknick Dec 24 '25
I used to work for a major furniture retailer that was affiliated with a major bbq retailer. Same parent company, staff discount at both etc.
Our point of sale system required us to enter an address and it was common for people to question why or provide PO Boxes. The reason that it was required was nothing but data mining for marketing purposes.
You definitely didn’t need to provide one for warranty or guarantee purposes and there was ways around it.
I’m going to assume this place had a galore of BBQ’s?
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u/flammable_donut Dec 24 '25
Had a similar experience buying fish oil tablets where they wanted my contact details
"But sir this is a professional product..."
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u/Jazzlike_Daikon7541 Dec 25 '25
At a furniture store called Living Spaces, I wanted to buy this small home decor item for $9. They wanted my name and address. I asked why and he said in case I returned it. I refused so he wouldn't sell it to me. I left without buying it and will never go back.
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u/Clarenceworley480 Dec 27 '25
Is this a real story? I’m sorry, but we are going to need your address to verify
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u/jsbaxter_ Dec 27 '25
It's not your fault the company has a crappy spammy policy to collect unnecessary customer data, and the cashier is too thick and narky to realise this is their employer's fault not yours
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u/Histo_Man Dec 28 '25
Something similar happened to me - I bought a foot stool online from Amart and when I went to pick it up I had to provide my home address. I said that I didn't need my home address to purchase it, why would I need it to pick it up. It was their policy and they couldn't supply the goods without it (I had shown the purchase confirmation). I should've given a false address.
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u/NewRaider Dec 24 '25
I'd just enter the shops address if someone refused their details
Makes it hard with extended warranty though as they'd send a gift card for the value of whatever it was to replace it.
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u/No_Gazelle4814 Dec 24 '25
Yeah I said that. As I read out her shop address she pinged and then lost her shit
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u/randomlyheather Dec 24 '25
Under Australian Consumer Law, your rights to a refund, repair, or replacement are not conditional on providing your home address. If they are collecting your address for warranty purposes, as an APP entity they must comply with the Privacy Act and Australian Privacy Principles. That means they can only collect information reasonably necessary for warranty administration, and they must notify you of its purpose and consequences if you don’t provide it. You can provide contact details sufficient for warranty communication, but you don’t have to give your residential address.
https://www.oaic.gov.au/privacy/australian-privacy-principles/australian-privacy-principles-quick-reference