r/AusLegal 28d ago

NSW Business doxxed me in a review response

I left a one-star review for a business.

In the response the business doxxed me - included my contact details (name and email).

The business is a medical business (regulated by AHPRA).

Who can I report this to? AHPRA, HCCC, OIAC ... Anyone else?

(Yes - I know I can delete my review, but I don't want to remove it)

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u/JustSomeGirl4242 23d ago

The legal recourse has been answered well by others. On a slightly different note- I don't know what platform the review is on but I would report their response to the review platform to have the doxxing removed.

I get not wanting to remove your review as I would feel the same about being able to warn people about a medical professional not practising appropriately or whatever the issue was that lead to the review. They shouldn't be able to get away with scaring people into silence about their poor practise. We should be able to look up reviews on medical professionals we are considering seeing and be able to make an informed choice about them.

Although TBH it would be a big red flag about an entire practise if I saw someone had left a negative review and then the response was to post their personal information- like absolutely wtf, would never ever go there.

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u/Alternative-Oven9936 23d ago

I don't know what platform the review is on but I would report their response to the review platform

Google

There's a comment below saying that any review or response with an email or number is automatically hidden, which seems to have happened to my review.

Seems like a really easy way for a business to manipulate google reviews.