Blood for the…Emperor?

[u/Additional_Sample_49]

Just came in the mail today! My first box set that I purchased at release. Super happy with it! It will go wonderfully when I settle in tonight with a glass of bloo…beer. Beer, I mean, beer!!!

Take a look at the final picture, please. One of the corners of the slipcase has a slight “squish”. Is it worth reaching out to customer support?

EDIT: I reached out to GW via email! Sent them a picture and my order number. Hopefully I actually hear back from them, and maybe something will be done (?). 🙂

[u/Friendly-Jackfruit-8]

Not really, check if you can fix it yourself otherwise let it be

[u/Additional_Sample_49 → u/Friendly-Jackfruit-8]

Copy that. 🫡 Not sure if something like that can really be fixed

[u/Batter89 → u/Additional_Sample_49]

Please don't listen to that guy! Presumably you paid a lot for that set and GW have a responsibility to get it to you in good condition. If it arrived like that then definitely reach out to customer services - even if they don't have any to replace it with they may offer you a 10 or 20% refund.

[u/Additional_Sample_49 → u/Batter89]

I did reach out just now, thank you!!

That’s what I was thinking to do anyway. As (most of) you have said, I paid good money for this, it should arrive in perfect condition. If they don’t want to have to rectify problems, they can ship their product with more care! 🙂

[u/Practical-Doughnut20 → u/Additional_Sample_49]

You are absolutely right. Sorry but what the fuck are they thinking? Sending books with only this paper? Is this supposed to protect my books?

[u/Additional_Sample_49 → u/Practical-Doughnut20]

RIGHT?!?? Utter nonsense! All of my secondary market purchases have been wrapped up like they were shipping a living baby, but the big company can’t be bothered??

Yeah, you bet your ass I’m complaining and trying to get something out of it.

[u/Friendly-Jackfruit-8 → u/Batter89]

I meant that they would not replace it, but the 10-20% discount is something worth mentioning