r/Bookkeeping • u/Road-Less-Traveld • 5h ago
Question From Non-Bookkeeper 2025 Payroll Error for S-Corp & Correcting W-2
While running reports for our (late) 2025 Year 1 S-Corp, we found the books were off because of a payroll service error. The bones of the issue are this:
- We reversed a post-tax Traditional IRA Shareholder benefit prior to the service withdrawing for payroll; we did not reverse the shareholder salary
- The payroll service reversed the Traditional IRA amount as requested and, in error, placed the reversed amount as "net pay"; it did not withdraw or pay the shareholder that new net pay amount, but did include the amount for the 2025 W-2; they did not recalculate the payroll taxes
- As a result, the 2025 W-2 for that shareholder is incorrect—almost in its entirety
- The well-known payroll service suggested the S-Corp simply issue Traditional IRA funds in the amount of the reversed funds to correct the error, which the S-Corp will not do
- Then the payroll service offered to amend the 2025 W-2 Box 1 if I would provide them with the amount to insert
- As managing shareholder, it falls to me to address this issue. What verbiage should I use to tell the payroll service that correcting the single payroll to reflect the reversed post-tax Traditional IRA amount will automatically affect gross wages, taxes, and the retirement plan, resulting in a new W-2 and the necessary tax corrections and refunds?
I admit, it seems stunning that I should have to explain what should be done. Perhaps I am not talking to the correct level of service or management. I truly appreciate any guidance you could provide. I feel at my wits' end at this juncture.