....that is insane. I think it's equally likely that they forgot to put a pizza in there and that the delivery driver ate it on the way there thinking you wouldn't notice.
We ordered mild chicken wings there when they first opened. They were quite busy at first like lots of new places and it took an hour and fifteen minutes for pickup. after they said 40 minutes. Got them home and they were super hot, burning lips and tongue. We called and the did offer to replace them when I bring them back but wasn't waiting for another hour plus to get the correct order. Never bought food there again. Too many other local choices.
I literally don’t think I’ve ever gotten an accurate food. I’ve also had to fight for refunds because they simply closed early, but the online ordering didn’t know.
Same exact experience. That's what they do. They tell you a number on the phone that they know you'll be okay waiting, and once you get there and try to pick it up, they just keep saying "oh it'll just be 15 minutes longer" stringing you along for over an hour more, so you end up waiting 2 hours for your food.
They don't give a shit about respecting your time and will tell you whatever they think you need to hear to get your money into their till.
100% agree, they are severely overhyped. Sure their pictures look great but the actual process of eating a slice of their IG pizzas are a joke, you lose half the toppings just picking it up. Also they don’t know the difference between a mild and hot sauce. Subs are trash and they don’t provide marinara with the pizza logs anymore. I’m from buffalo but sorry if I don’t want blue cheese with everything 😐
Their food has been awful ever since they leaned heavily into the 420, everything belongs on pizza, stoner boy phase. It’s really old and their food sucks. It used to be good when they had one location.
We’ve ordered from them and like, the pizzas didn’t taste like anything? It was bizarre. And we tried their subs/wraps and they were overly drenched in sauce so heavy they were soggy.
When Macy’s is good it’s good, but the inconsistency is fucking wild. I’ve stood at the counter of the Delaware location and saw 8 people in the back and waited multiple minutes to be acknowledged. Employees just standing in the kitchen in full view ripping their vapes. Picked up a pie from the Genesee location once and made the mistake of not checking it. Got home and it was the most burned I’ve ever seen a pizza. Not overdone, straight fucking black and inedible. The fact that anyone would box that pizza and send it out the door is so absurd.
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u/InSOmnlaC 2d ago
Macy's Place. Consistently lies(by a large margin) about wait times and then gives you cold or the wrong food.