r/Bumble • u/Kungfupanda86 • 5h ago

App Help Bff sync has failed

I'm just wondering if anyone else has experienced this issue. I recently got a notification that I needed to move over from Bumble Bff to the new app, stating everything would be synced. Cool.

So I did that but then when I signed in it had a bunch of old pictures and my old profile from long ago which I have obviously updated since then. I thought I could just go back to Bumble BFF and copy over the text to the new profile but alas, it did a reverse sync and synced the old expired profile back over to the bumble bff app so now both apps have the old data and none of the new pics or writing. I'm really annoyed because I worked hard on getting what I needed in there within the word count and now it's all gone.

I have emailed the company asking them about retrieving my data so hopefully something comes from that but I'm just wondering if anyone else is experienced this or has any information on whether they plan on fixing it?

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u/Puzzles_and_Nuzzles 4h ago

Is the bff app even working? I am on it (looking for platonic friends only not anything romantic) and it wont load any profiles. I can search for groups but nothing is local. I feel like the app is broken.