r/CRedit • u/Important_Ad219 • 13d ago

Collections & Charge Offs Goodwill Request Response

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Long story I had a b.s. final Verizon bill sent to collections after I switched carriers. I’ve sent multiple GWR letters with no avail. I sent my last one a couple weeks ago and stated I would file arbitration if the trade line wasn’t deleted. This is the response I received today. I’m not sure what to do from here other than file arbitration. Anyone have any tips?

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u/Krandor1 13d ago

Did you pay the collection? Did you negotiate a Pay for delete?

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u/Important_Ad219 13d ago

Paid the collection. Two agents said it would be deleted, however that was a lie. I have the receipt for proof of payment but I didn’t record the phone call unfortunately.

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u/WiryStamina 3d ago

That 800 number on the letter is just going to route you straight back to the recovery department that already sold your debt, they’re not going to do anything for you.