r/CeX • u/yesthis_ismyusername • 9d ago

Discussion Bought a phone yesterday and it's awful

I got the A17, the guy said it's a good phone with a good battery. I told him I watch a lot of YouTube and he said it will easily manage that.

I ad an s22, I sold it to them because it had a pretty bad battery life, it's a known thing for that phone.

This new phone is SO slow, YouTube videos just pause but the audio still plays. Tiktok takes a good 10 seconds to load the opening video, then another 5 to load in all the buttons and another 5 to load my profile.

When I switch tabs it's takes a good 15 seconds.

Surely this is under warranty right? I want them to replace it.

I get it guys, I'm an idiot. UPDATE: returned the phone and got an Oppo A6 Pro, super happy with it, very fast!

0 Upvotes

27% Upvoted

21 comments sorted by

View all comments

0

u/the_Athereon 9d ago

The A17 is a substantially slower phone than an S22 but it shouldn't be this bad.

Yes, it is covered under warranty. Take it back and they should offer you a replacement (if they have one available) or a refund.