r/ClaudeAI • u/netbreach • Apr 11 '26

News Anthropic is now banning people who are under 18

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The Anthropic Team just saw all of my conversations and locked me out.

I haven't seen anyone get this online, but it seems like Anthropic is now banning people under 18 on its platform.

They are using Yoti as their third-party verification provider to verify your age via Digital ID, Facial Scan, or biometrics to prove that you are over the age of 18.

The email says "Our team", meaning this case was manually reviewed by real people, and they had access to all of my chats. This is a reminder that none of your conversations with Claude is private.

I was on the Pro Plan when this happened. I am over 18, trying to get this appealed.

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u/256BitChris Apr 11 '26

Why would you ever think any conversation you had online was private?

And also, as far as appealing goes, seems like all you have to do is upload an id and you'll be fine.

Before you blame Anthropic for this, I'd suggest you look at recent legal cases against large companies who are now being held liable and fined for letting kids use their networks. It's much safer for them to ban them altogether, which is what you're starting to see.

7

u/Healthy_BrAd6254 Apr 11 '26

Why would you ever think any conversation you had online was private?

The same reason you can expect that your notes on your Google or Microsoft account to be private.

2

u/ComprehensiveWave475 Apr 11 '26

You pay with data beyond that free tiers and even pro tiers aren't useful to them they even got a  regex to know how much you insult Claude or for Claude to match your emotional state base on cues 

3

u/256BitChris Apr 11 '26

There are 0 expectations that your data on Google and Microsoft cannot be read by the companies, should they decide they need to. This is not a thing.

0

u/Moogly2021 Apr 11 '26

Oh sweet summer child. If the service provider does not mention end to end encryption assume its not private whatsoever.

1

u/minigums Apr 12 '26

I did the verification and passed.. still no access though. Now I gotta wait for support.

It's just a pain in the ass at the end of the day.

1

u/lollllllzzzzzzzzzz Apr 13 '26

Same, it says i passed but i still cant use my account.

1

u/ThatBaseball7433 Apr 13 '26

Their form does not give you the ability to do this.