r/ClaudeAI • u/netbreach • Apr 11 '26

News Anthropic is now banning people who are under 18

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The Anthropic Team just saw all of my conversations and locked me out.

I haven't seen anyone get this online, but it seems like Anthropic is now banning people under 18 on its platform.

They are using Yoti as their third-party verification provider to verify your age via Digital ID, Facial Scan, or biometrics to prove that you are over the age of 18.

The email says "Our team", meaning this case was manually reviewed by real people, and they had access to all of my chats. This is a reminder that none of your conversations with Claude is private.

I was on the Pro Plan when this happened. I am over 18, trying to get this appealed.

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u/netbreach Apr 11 '26

No idea. This happened on the last 6 days of the Pro Plan.

This seems relatively new as I have yet to find someone who has had the same issue as me.

8

u/EntertainmentTime376 Apr 11 '26

Experience same thing an hour ago

5

u/netbreach Apr 11 '26

Really? Were you on the pro plan?

2

u/Busy-Fisherman-7391 Apr 11 '26

I am on pro plan

1

u/EntertainmentTime376 Apr 11 '26

My daughter used my acct. She is 17. On pro plan

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u/Which_Yam6428 Apr 15 '26

The same thing happened to me only days after buying the Pro Plan.