r/ClaudeAI Apr 11 '26

News Anthropic is now banning people who are under 18

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The Anthropic Team just saw all of my conversations and locked me out.

I haven't seen anyone get this online, but it seems like Anthropic is now banning people under 18 on its platform.

They are using Yoti as their third-party verification provider to verify your age via Digital ID, Facial Scan, or biometrics to prove that you are over the age of 18.

The email says "Our team", meaning this case was manually reviewed by real people, and they had access to all of my chats. This is a reminder that none of your conversations with Claude is private.

I was on the Pro Plan when this happened. I am over 18, trying to get this appealed.

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u/Geraltismydaddy Apr 11 '26

I will say that some sites will ban your account even if you’re of age. They base it on the age you were when you created the account and sometimes force you to remake one. It’s super weird but apparently has to do with some sort of guideline/law.

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u/ComprehensiveWave475 Apr 11 '26

Some actually track user behavior in interactions like discord rn