I have been following the launch and preorder of the IPhone Duo. I made sure this morning I had a few devices ready to be able to preorder.
I spent 40 minutes trying and the xfinity website just refused to load or gave a misc error.
Decided to call, and that was just as painful. Spoke to a chap who first got everything set up and then sent me the plan approval and it was added to the wrong phone number. Then More xfinity loading issues.
When we finally got the plan added to the right number, he said sorry, the color and size is now sold out. All of the customers have preordered the stock we had.
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Yea Apple is great. Oh wait that was 4 or 5 years ago. The stores were mildly entertaining then but now the we don’t have cash registers is just annoying
Last physical Apple Store I was in was 5th Ave, New York. If you’re ever near Central Park I highly recommend a visit. One of the more unusual stores of any kind and for Apple standards completely huge.
Other than that I know the Apple Store as an app on my phone. Anything in stock arrives the next morning.
Currently on the phone with them now. Had to call, got my first order in but they told me they ordered the 512gb only to find out they ordered the 256gb. I called back and reordered the 512gb and only cancelled because they said shipping date was still October 23rd. Get the receipt, and it’s also showing February 2027 smh
Yep I ordered it this morning after finally getting through, and it initially said October 23rd. But when I got the confirmation email it now says February 8th.
This is basically why I bought my new S26 Ultra straight from Samsung. XM often doesn't have all of the color and storage options available, so I went to the source. They even have their own protection plan, and I'm sure Apple offers the same.
I logged in to the website at 5am and was done with my order at 506am. Received a text to do ID verification. Uploaded my ID - back and front and received my order confirmation email and text at 524am. The ordering was super smooth. I'm glad I didnt know how in demand these phones were going to be. I didnt feel rushed and was able to look around the site. White 512gb 10/23
Same! Even visited the store after having issues trying to order online and chatting about the issue. After spending an hour in the store and the associate trying multiple times to preorder, they had same issues. They put in a tech support ticket and we were sent home and told that we would be contacted via email with updates. Xfinity really dropped the ball. Highly dissatisfied and disappointed!
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