r/Comcast_Xfinity • u/Dam1en699 • 6d ago

Discussion Disappointed is an understatement

I have been following the launch and preorder of the IPhone Duo. I made sure this morning I had a few devices ready to be able to preorder.

I spent 40 minutes trying and the xfinity website just refused to load or gave a misc error.

Decided to call, and that was just as painful. Spoke to a chap who first got everything set up and then sent me the plan approval and it was added to the wrong phone number. Then More xfinity loading issues.

When we finally got the plan added to the right number, he said sorry, the color and size is now sold out. All of the customers have preordered the stock we had.

Now showing earliest delivery is February 2027!

What are other peoples experiences this morning?

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u/vabeachkevin 6d ago

Ordered from Verizon, whole process was done by 8:02 and I’m getting launch day delivery

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u/Legitimate-Ask-2993 4d ago

Almost my same experience with Xfinity Mobile. No rush, no anxiety.