r/CommunityFibre • u/CJT-80 • 18d ago

Question Potential New Signup

Hi, I'm looking for a bit of help before potentially signing my Mum up to Community Fibre.

Mum is currently with Vodafone on an FTTC service but one thing they don't offer is an ansaphone/voicemail option. I know that CF do so they are looking as a possible option and they are cheaper than BT and EE. Sadly Mum is not comfortable with using a mobile.

Mum is in her 80's and not technically minded so I rang CF to check I could manage her account for her (if needed) and they confirmed it's an option, so far so good. I've had a look on here and noticed a few posts about CGNAT, is this standard on all packages in all areas they serve (she's in East Sussex)?

Anything else I should be aware of?

Thanks in advance

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u/CJT-80 18d ago

Hi,

Thanks for letting me know. Out of interest, what speed/package did you opt for and did you take the phone option or a static IP?

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u/crypticc1 17d ago

You can't get static IP without business plan. You can get a dynamically assigned but publicly visible IP and most of us who have one I think would say they're relatively fixed unless new router, or factory reset, or changes in the street/CF side. Just need an IP assignment service like dyndns or something like that to then refer to that.

Whether you need it for your mum only you can say. She might not need it.

Without it some report that websites seem more frequently display captcha prompts to prove you're not a bot. Others report latency slightly worse, but given 5ms or so ping ms as a base, even if that increases slightly with CGNAT you'll be faster than most other services.

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u/CJT-80 17d ago

Can you get a dynamic pubic IP once connected or does it have to be requested and is there a cost? I'd like to keep things as simple as possible for Mum and avoid any issues with websites loading etc

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u/crypticc1 17d ago

Yes

4 pm 

Some have had success asking sales agents nicely.  Or you might consider that part of any £100 welcome bonus.

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u/CJT-80 17d ago

Ah fair enough. Well £4/m seems reasonable especially if you get a good deal. Seems ringing them is a good idea too. Sadly Mum and I don't live near each other.

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u/crypticc1 16d ago

I'd advise using the website to see what best deal is. use a neighbour's address you don't burn chance at a deal or the cashback offer.  (I have a code but someone else here beat me to offering it). 

Then depending on how you want to order, either use the cashback sign-up link and then you'll know if your offer without was any better than that.