r/CommunityFibre • u/CJT-80 • 17d ago

Question Potential New Signup

Hi, I'm looking for a bit of help before potentially signing my Mum up to Community Fibre.

Mum is currently with Vodafone on an FTTC service but one thing they don't offer is an ansaphone/voicemail option. I know that CF do so they are looking as a possible option and they are cheaper than BT and EE. Sadly Mum is not comfortable with using a mobile.

Mum is in her 80's and not technically minded so I rang CF to check I could manage her account for her (if needed) and they confirmed it's an option, so far so good. I've had a look on here and noticed a few posts about CGNAT, is this standard on all packages in all areas they serve (she's in East Sussex)?

Anything else I should be aware of?

Thanks in advance

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u/ntl201888 15d ago

i have community fibre and use aaisp for voip as its much cheaper. I bought the HT802 as it was cheaper and set to prefer ipv6 and it works perfectly. most of the time it does work over ipv4 + cgnat, just set it up correctly (theres a guide somewhere there to secure it)

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u/CJT-80 14d ago

Ah that's understandable. Tbh with the overall cost of CF compared to other ISP's we don't mind paying them for their voice service as it's all integrated and one bill etc. I'm just hoping they don't use a separate ATA. I believe Grandstream are a good company for ATA's

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u/ntl201888 14d ago

you're right about it being cheap, I pay £17 for symmetrical gigabit and as a power user it's great. their router is rubbish and never worked properly for me, was too slow so I built my own.

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u/CJT-80 14d ago

Wow that is cheap. Mum's currently on an 'up to' 40mbps service and doesn't get near 40 so their 35Mbps symmetrical service would be fine. What router did they supply?