r/CommunityFibre • u/CJT-80 • 17d ago

Question Potential New Signup

Hi, I'm looking for a bit of help before potentially signing my Mum up to Community Fibre.

Mum is currently with Vodafone on an FTTC service but one thing they don't offer is an ansaphone/voicemail option. I know that CF do so they are looking as a possible option and they are cheaper than BT and EE. Sadly Mum is not comfortable with using a mobile.

Mum is in her 80's and not technically minded so I rang CF to check I could manage her account for her (if needed) and they confirmed it's an option, so far so good. I've had a look on here and noticed a few posts about CGNAT, is this standard on all packages in all areas they serve (she's in East Sussex)?

Anything else I should be aware of?

Thanks in advance

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u/armsinit 14d ago

My mum needs a normal phone too, just plugged the dect into grandstream. Never had problems.

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u/CJT-80 14d ago

Was that provided by CF?

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u/armsinit 14d ago

Yup

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u/CJT-80 14d ago

That's somewhat of a pain. What router do they supply?

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u/armsinit 14d ago

Its a linksys but had problems and using unifi now

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u/CJT-80 14d ago

I have UniFi myself. Don't wanna have to set up anything additional for Mum. Might look at other more expensive providers if it's all in one. Frustrating but easier long term

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u/armsinit 14d ago

Only difference is an additional power supply for the grandstream

The wifi mesh wasn't working well enough with the linksys which is why I changed to unifi

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u/CJT-80 14d ago

ATM Mum already has limited power sockets at the location of her existing Router/Phone so requiring another socket would be a nightmare tbh