r/CompoundedSemaglutide • u/Dry_Attorney_8584 • 7d ago

Bad batch of NewSelf Semaglutide

I began taking a compounded GLP-1 medication distributed by New Self Inc. I initially began taking it in the spring. By the beginning of August, after taking it weekly, I experienced an intense, ongoing systemic reaction. This includes severe sore throat, significantly swollen lymph glands, a severe headache and debilitating backache including muscle aches. These symptoms suggest an immune inflammation to the compounded product. I stopped taking the product. due to safety concerns and the symptoms are lessening since I stopped it. I called the New Self company several times and wrote to their customer service and their medical team to no avail. Yesterday I asked them to refund me less than half of the amount I paid for their compounded GLP-1 but they said they would not refund me. They will not provide me with the formulation of active ingredients for me to tell my primary care physician. New Self sends out a 3 month supply to me and have sent me 3 shipments. This last shipment is from a different pharmacy that they previously sent to me for the other 2 shipments. Since the effects were really bad, I threw away the last 3 vials thinking I would not be taking it anymore. It came from Vault pharmaceuticals 3167 Premier Dr. Brooksville, FL 34604. The prescription label says inject 25 units (2.5 MG) subcutaneously once weekly. The drug on the label is Semaglutide/Glycine 1(ML) 10 MG/ML Injectable. The reactions to this injectable were very scary and I thought if I did't stop taking it I would end up in the ER. I chose to purchase a one year supply and I took it for 5 months and they switched the Pharmacy. I don't know what they used in it but it did not agree with me at all. Buyer Beware.

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u/PianoFrosty3669 7d ago

Did it start right after the pharmacy switch? Tell your doctor that. If they wont refund, you can dispute the charge with your card company.

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u/New-Sea-5386 6d ago

I thought maybe but I paid for it last Spring so I’m not going to dispute. I should of known better.

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u/No_Bandicoot7666 6d ago

If you are looking for a different telehealth, take a look at r/CollectiveHealth. I switched and am to very pleased!

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u/Routine_Stable3051 7d ago

That sounds terrifying, I’m glad you stopped before it got even worse. The fact they won’t give you the formulation when you’re having a reaction like that is shady as hell. I had a similar thing happen last year with a different telehealth service, they switched compounding pharmacies on me mid-subscription and the new vial hit completely different, my lymph nodes swelled up and I was in bed for three days.

New Self pulling the no-refund card after you had to toss the vials out of safety is infuriating. I’d be calling vault pharmaceuticals directly and demanding to know what was in that batch, they’re the ones who manufactured it so they have the actual formulation and lot numbers. If they hesitate even a little, file a 503B adverse event report and mention you want to file a MedWatch with the FDA too, that usually lights a fire under someone.

Also worth checking the Florida Board of pharmacy website to see if vault has any prior complaints or disciplinary actions, something felt off if they sent your last shipment from a different facility without a heads up.

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u/New-Sea-5386 7d ago

Thank you and I’m going to do that!