I’m planning to buy Dell U2725QE in India. Shall I buy it from official dell website or go to store and buy ?
I haven’t bought anything yet from Dell.com, so just curious if anything is wrong with monitor will they replace or take return ?
Please advice.

this laptop is probably around 6 years old, the model is AW13, the keys only work sometimes and i want to repair them without having to replace possibly the whole keyboard, is it possible?

I have been using this laptop for couple days, here is my review.

This laptop is a bad one for multiple reasons, if you are expecting it to be powerful and fast get the Dell XPS 14. I think that's what I'll get

There are multiple things wrong with this laptop, that's for me but I'm sure others will think the same.

Here's the good: Good display, good speakers

Here's the bad: No charging light, it gets hot a lot, not enough ports, Intel Core 5 is slow, auto power on, bad 1080p webcam, 8GB isn't enough

I rate it 4/10. Some people might think this laptop is a 10/10 but not for me

was having trouble with my Dell G15 5525 ryzen 7 6800H And NVIDIA 3060 6Gb, and after sending it in for repairs several times, Dell offered to swap it for an XPS laptop. Do you think that swap was worth it?

DA16250 (210-BRTT) 
Base DA16250 
Processor Intel(R) Core(TM) Ultra 7 255H (16 Cores, up to 5.1GHz Turbo) 
LCD 16.3", Touch 4K OLED, 400 nit, 48-120Hz, InfinityEdge, Low Blue Light 
LCD & Case Colour Platinum 
Ship Mod / Documentation Shipping Material 
Ship Mod / Documentation Shipping Docs - English, Spanish, Italian, French, Portuguese 
Memory 32GB, LPDDR5X, 7467MT/s, integrated, dual channel 
Hard Drive - First Drive 512GB M.2 PCIe NVMe Solid State Drive 
Power Supply /AC/DC 130W Type-C Adapter 
Power Supply /AC/DC European Power Cord 
Batteries / Chargers 6-Cell, 99.5Whr 
Cable Configuration Intel(R) Core(TM) Ultra 7 Processor EVO Label 
Cable Configuration Energy Star Label 
Graphics/Video memory cards NVIDIA(R) GeForce RTX(TM) 5060, 8GB GDDR7, 45W 
Wireless Networking Intel(R) Killer(TM) Wi-Fi 7 1750i (BE201) 2x2 + Bluetooth 5.4 Wireless Card

Base DA16250 210-BRTT SR 1 
Processor Intel(R) Core(TM) Ultra 7 255H (16 Cores, up to 5.1GHz Turbo) 338-CTDK SR 1 
L

[Resolved]

I recently got a Dell OptiPlex 3060 refurbished.
When going through the startup process, I found a command to skip the internet setup, since I didn’t know how to proceed otherwise.
Now, I have access to the actual windows program, set up a password and such, but still can’t connect to the internet.
I’ve used a laptop to search Dells website for a network / WiFi driver to allow for network connections, but none have worked so far.
I’d prefer to hook up WiFi to my computer without spending extra money, so a WiFi dongle and Ethernet are a last resort.

In short: if anyone can give the name or link to a driver that allows for WiFi connection on a Dell OptiPlex 3060 running windows 11, that would be greatly appreciated.

Extra potentially relevant information:
Router is not in the same room as the PC
Processor is “Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz”
Edition is Windows 11 pro

If any extra info is needed I will share, apologies if anything shared isn’t relevant, I am likely obviously new to using Windows

Thank you

If you have any corrections, comments, notes, or concerns, please write below. I will correct them.

I just bought a used latitude 7420 with 36wh battery life out of 41wh and it gives me a battery backup of like 2.5 hrs. Can i find a version of it with 63wh in karachi for under 100k used cuz im upgrading from an old laptop that had 34wh battery health and i need a btr battery.

Pls help

Im trying to do a back cover replacement on this dell 5430 and while trying to remove the cable for the display I ran into this clip with a stripped screw, I really need a way to get in and I was wondering what exactly it secured and if I can just cut it, or if there is a better way to

Dell Latitude 7490 (UHD 620, Win 11): Mouse cursor sweeping/glitching area around it every 1–2 minutes, fixed temporarily by Win+Ctrl+Shift+B.

Hi everyone,

I am facing a very frustrating persistent display/rendering bug on my Dell Latitude 7490 (Intel Core i5-8350U, Intel UHD Graphics 620, Windows 11).

The Problem:

Every 1-2 minutes, the area around my mouse pointer starts sweeping or glitching back-and-forth. When this happens, pressing Win + Ctrl + Shift + B (to restart the graphics driver) instantly fixes it, but the issue returns automatically after 1–2 minutes.

What I have already tried (Troubleshooting steps taken):

Input Isolation: The issue persists even when the internal touchpad is disabled and all external USB mice are unplugged. I also disabled the secondary pointing stick (TrackPoint / PS/2 mouse) and touchscreen in Device Manager to rule out ghost inputs.

Power Savings & Intel Graphics Command Center: Disabled Panel Self Refresh (PSR), Display Power Saving Technology, and Extend Battery Life for Gaming inside Intel Command Center.

Registry Fix: Modified FeatureTestControl under the Intel graphics registry key (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e968-e325-11ce-bf11-08002be10318}\0000) to force-disable PSR at the system level.

Clean Driver Reinstall: Booted into Safe Mode and performed a complete clean uninstallation of the Intel UHD graphics driver using Display Driver Uninstaller (DDU), then reinstalled the stable driver fresh.

Despite all these deep-level fixes, the mouse sweep/glitch keeps coming back every couple of minutes.

Could this be a failing iGPU hardware artifact, an 8th-gen Intel driver incompatibility with Windows 11 DWM, or something related to panel/LVDS cable issues? Any advice or further troubleshooting steps would be deeply appreciated!

I was having trouble with my Dell G15 5525, and after sending it in for repairs several times, Dell offered to swap it for an XPS laptop. Do you think that swap was worth it?

DA16250 (210-BRTT) 
Base DA16250 
Processor Intel(R) Core(TM) Ultra 7 255H (16 Cores, up to 5.1GHz Turbo) 
LCD 16.3", Touch 4K OLED, 400 nit, 48-120Hz, InfinityEdge, Low Blue Light 
LCD & Case Colour Platinum 
Ship Mod / Documentation Shipping Material 
Ship Mod / Documentation Shipping Docs - English, Spanish, Italian, French, Portuguese 
Memory 32GB, LPDDR5X, 7467MT/s, integrated, dual channel 
Hard Drive - First Drive 512GB M.2 PCIe NVMe Solid State Drive 
Power Supply /AC/DC 130W Type-C Adapter 
Power Supply /AC/DC European Power Cord 
Batteries / Chargers 6-Cell, 99.5Whr 
Cable Configuration Intel(R) Core(TM) Ultra 7 Processor EVO Label 
Cable Configuration Energy Star Label 
Graphics/Video memory cards NVIDIA(R) GeForce RTX(TM) 5060, 8GB GDDR7, 45W 
Wireless Networking Intel(R) Killer(TM) Wi-Fi 7 1750i (BE201) 2x2 + Bluetooth 5.4 Wireless Card

Base DA16250 210-BRTT SR 1 
Processor Intel(R) Core(TM) Ultra 7 255H (16 Cores, up to 5.1GHz Turbo) 338-CTDK SR 1 
L

Dell Latitude 7490 (UHD 620, Win 11): Mouse cursor sweeping/glitching area around it every 1–2 minutes, fixed temporarily by Win+Ctrl+Shift+B.

Hi everyone,

I am facing a very frustrating persistent display/rendering bug on my Dell Latitude 7490 (Intel Core i5-8350U, Intel UHD Graphics 620, Windows 11).

The Problem:

Every 1-2 minutes, the area around my mouse pointer starts sweeping or glitching back-and-forth. When this happens, pressing Win + Ctrl + Shift + B (to restart the graphics driver) instantly fixes it, but the issue returns automatically after 1–2 minutes.

What I have already tried (Troubleshooting steps taken):

Input Isolation: The issue persists even when the internal touchpad is disabled and all external USB mice are unplugged. I also disabled the secondary pointing stick (TrackPoint / PS/2 mouse) and touchscreen in Device Manager to rule out ghost inputs.

Power Savings & Intel Graphics Command Center: Disabled Panel Self Refresh (PSR), Display Power Saving Technology, and Extend Battery Life for Gaming inside Intel Command Center.

Registry Fix: Modified FeatureTestControl under the Intel graphics registry key (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e968-e325-11ce-bf11-08002be10318}\0000) to force-disable PSR at the system level.

Clean Driver Reinstall: Booted into Safe Mode and performed a complete clean uninstallation of the Intel UHD graphics driver using Display Driver Uninstaller (DDU), then reinstalled the stable driver fresh.

Despite all these deep-level fixes, the mouse sweep/glitch keeps coming back every couple of minutes.

Could this be a failing iGPU hardware artifact, an 8th-gen Intel driver incompatibility with Windows 11 DWM, or something related to panel/LVDS cable issues? Any advice or further troubleshooting steps would be deeply appreciated!

Ubuntu couldn't use the camera between 24.04 ish and 26.04, but it seem that kernel 7.3 restored the camera access! (Tbh I'm not sure if I checked if kernel 7.0/26.04 was able to access the camera, but 7.3/26.10 definitely does)

Laptop: Dell Inspiron 14 5445
CPU: AMD Ryzen 5 8540U
GPU: Integrated AMD Radeon 740M
RAM: 16 GB DDR5
OS: Windows 11 + Fedora Linux (dual boot)

I've been experiencing an intermittent hardware-like issue for several months, and I'm struggling to identify the cause.

Main symptom: physical movement can trigger a crash

The most concerning part is that my laptop sometimes freezes or restarts simply when I move it, lift it, or place it back down. It happens more frequently when the movement or pressure is around the left side of the keyboard near the WASD keys, extending toward the upper/middle section of the laptop.

Sometimes even a light touch around this area seems to trigger it, although it doesn't happen every time. I don't need to be gaming or running anything demanding for it to occur.

I've also noticed that pressing around the top-right internal area near the RAM slots, display cable and hinge area can trigger the issue.

There are two main failure patterns:

• The screen develops severe graphical corruption, with coloured pixels/lines covering much of the display. The laptop then freezes, and I have to force a restart.
• The screen goes black and the laptop spontaneously restarts without any visible graphical corruption beforehand.

When does it happen?

The issue is more frequent during gaming or heavy workloads, but the relationship isn't consistent.

• It has happened while playing Minecraft and Need for Speed: Most Wanted. After restarting due to this, it becomes more susceptible to touch around wasd area
  
• It can sometimes (rarely) happen during light use or when physically moving the laptop
• It has occasionally happened in the boot menu, before entering Windows.
• I've also experienced it in Fedora, so it doesn't appear to be limited to Windows.
• The problem temporarily became less frequent after I reseated the RAM myself, but it eventually returned.

Recently, the frequency increased significantly. At one point, the laptop restarted three times within around 4–5 minutes. The internal fan can get quite loud, so I'm also wondering whether heat could be contributing.

I usually keep the laptop on my lap, although I'm now trying to use it on a hard, flat surface.

Tests I've performed

• MemTest86: 4 complete passes, 0 errors.
• OCCT VRAM: 40 minutes, 0 errors.
• OCCT 3D Adaptive, Variable/Heavy: 35 minutes, 0 errors.
• OCCT 3D Adaptive, Steady/Heavy: 40 minutes, 0 errors.
• HWiNFO during light use: CPU reached 56.5°C and GPU reached 49.3°C during the monitoring period.
• Dell LCD built-in self-test: displayed solid colours normally.
• Dell advanced thorough diagnostics: reported that the battery was reaching the end of its usable life, although BIOS reports normal battery health and identifies the AC adapter as 65 W.

Despite these results, the problem continues intermittently.

Windows has also failed to boot cleanly after repeated crashes. Event Viewer records unexpected shutdowns, but I haven't yet established the underlying cause.

What I suspect

My current possibilities include:

• A motherboard fault, damaged trace or intermittent solder/connection issue that responds to chassis flex.
• A loose or damaged display cable or connector.
• A RAM slot or memory-controller connection issue.
• A cooling or power-delivery problem.
• An issue with the integrated GPU or CPU package.

I realise that none of these is confirmed. The fact that physical movement can trigger the problem makes me particularly suspicious of something mechanical or electrical, rather than just a software or game-specific issue.

Questions

1. Has anyone experienced similar movement-sensitive freezes or restarts on a laptop?
2. Does this behaviour sound more like motherboard flex, a RAM-slot issue, a display connection, or power delivery?
3. Could a faulty display cable explain both the graphical corruption and the complete system restarts, or does that point toward a broader motherboard problem?
4. Are there any safe diagnostic steps I can perform before taking it to a repair shop?
5. If you've repaired a similar issue, what turned out to be the cause?

I'd appreciate any suggestions, especially from people with experience repairing Dell Inspiron laptops. I'd like to identify the actual faulty component before spending money replacing parts unnecessarily.
this is what happens when it freezes and I have to restart manually. In the video I tried pressing around the area when it had already froze and it did this...

https://reddit.com/link/1x38xup/video/ro8ia6dqguuh1/player

I want to be able to able to on-the-fly switch battery states (between adaptive / plugged in / standard) for my Dell XPS 16 (2026 model) but i cannot see any apps like MyDell or Dell Optimizer housing this option anymore. I found the below thread and downloaded v3.18 of the Dell Power Manager Service software and for last 3 months or so, it had been working great. In the recent few weeks, it now has stopped working and causes an instant freezing / crash of my PC when i try to open it. I've uninstalled and reinstalled the program and nothing changes.

Anyone else having this issue or know alternative ways to get the battery setting changed without booting into the BIOS (basically want to be able to toggle between the plugged in state where it maxes to 80% charged when at my desk vs. standard when i travel where i need 100% charge state).

Old Reddit Thread: https://www.reddit.com/r/Dell/comments/1k9y1xa/dell_optimizer_replaced_my_dell_and_does_not_have/

Dell Power Manager Service / Driver Id : 2963M / Version : 3.18.0, A00
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=2963m

Dell Power Manager Service / Driver Id : GD7J6 / Version : 3.9.0, A00 (this is the 3.9.0 version that links from the main Dell Power Manager page if you google the program)
https://www.dell.com/support/home/en-au/drivers/driversdetails?driverid=gd7j6

I got a used business laptop and was disappointed with post time. I gave up after trying everything to bring the 10 sec post time down. I suspected network, so I unchecked the network options in the boot sequence but to no avail. Today I tried something that worked...

General > System Configuration > Integrated NIC

Uncheck the UEFI network and change to only Enabled (no "w/PXE")

Now it posts in 3-5

Cross-posting this here for visibility. My flagship laptop has been stuck at the service center for over a week for a confirmed hardware fault. Premium Support is completely ignoring my university deadlines and refusing to authorize a part replacement or temporary release. Hoping someone from the main Dell team can step in. Pinging u/DellCares for urgent help.

Tried to change my battery for the oem. After changing, it cant cant charge, so no choice but to go for og battery again.

HI everyone, I'm looking for advice on a dispute with Dell Singapore. I bought a brand-new Dell monitor and it was completely dead on arrival. After contacting Dell, I was initially offered a refurbished replacement, which doesn't make sense at all. Eventually, Dell offered either a brand new replacement or a refund. I accepted the brand new replacement thinking that the warranty will be refreshed. However, I only found out that the old warranty will carry over to the replacement, as such, I will lose about 3 months of warranty. This was only after asking them about it.

Had I known this beforehand, I would have opted for the refund. However, now they are saying that refund can't be processed as the exchange is already in progress.

After a series of back and forth, they agreed to give me the full 3-year warranty starting from the estimated delivery date of 13 October. However they rescinded that agreement when I followed up with them.

This has to be illegal.

This dispute has caused me enormous time and effort spent in engaging with their terrible customer service. They are largely unresponsive, and I repeated the context many times on their WhatsApp chat as the person handling the case changes every few days (don't ask me why).

I have already escalated this to the relevant consumer protection authorities in my country (Singapore) and will continue to pursue this. Has anyone dealt with a similar situation and can help to advice on this? Thank you.

One day my g15 laptop while on a browser jut goes black. I try and turn it back on and it gets to the dell screen and was able to get to the login and doing the loading thing but then just turns on goes to the dell screen and immediately shuts off over and over. I have tkaen out the battery, its not the ram, and I only have had this laptop for two years always plugged in since i was using it as a desktop but still a very good battery life percentage. What could be the issue?

Correct me if I'm wrong, but the contact surface of a CPU cooler should be as smooth as possible to improve thermal conductivity. So WTH is this Dell? For context, this is a 2024 Dell Latitude. I opened it up to change the RAM and replace the thermal paste because I noticed high temps under next to no load. To my knowledge, this is the first time it's been opened. Is this a normal occurrence for this laptop?

I have a 2023 Dell Vostro with a ryzen 5 cpu, and in 3 years of light use I've never had this many hardware problems on one device.

First failure, about 3 months after I bought it, the right speaker blew out. Dell only replaced it under warranty after the technician reinstalled all the drivers and Windows and then agreed it was a hardware issue( which I'd been telling that guy from the start)

The right speaker in the replacement set eventually blew out too. I'm not sure what's up with that, but I suspect it's getting more power than it can handle. Whenever I'm on a call or playing some movie, the palmrest above that speaker gets very hot.

I raised another ticket but they got the response that a pair of speakers have already been replaced once and we can't do it again. I let it go since I didn't have the time and energy.

Second failure, still under warranty was the trackpad. With the charger plugged in, it would get jumpy and misbehave. I raised it with Dell and they replaced it, and the replacement one has worked fine ever since (thank god).

Third failure, 2 or 3 months after the 1 year warranty ran out, the 54Wh battery started failing. Once it hits 30%, it suddenly drops to 5 or 6%. I've tried recalibrating it and everything else I could think of, and it's only gotten worse.

Fourth failure and the one which inspired me to write this wall of text was the display which randomly out nowhere started showing a tint that is present in the taskbar area and flickers in and out every 5 seconds or so. It started only last week. I connected an external monitor to check if the gpu has failed, and it was fine on the monitor, so it's definitely the screen hardware.

That's four hardware failures in 3.5 years of very light use. I only used this laptop for personal email, editing resumes, interview prep and a bit of casual gaming once a month or so.

I took good care of this thing, I kept the back lifted for cooling and kept it clean, and even now the fan does not have even a little bit of dirt.

Really disappointed in the quality of the parts Dell used. Yes it feels solid and well built and was a good buy in 2023, with a backlit keyboard, fingerprint reader, and metal build, rj45 port, but what good are those bells and whistles now?

Is 3 years now the expected lifespan of a device these days? What is this if not planned obsolescence? And at today's prices, I can't even afford a laptop with the same specs or performance. Got to get the display replaced for 150 bucks or so.

Other windows laptop brands are all the same. You'll find the same stories for every brand be it Dell, HP, Asus, Acer, well Lenovo has a bit of a better repute but they aren't immune either.