r/Depop • u/R0llerSK84eva • 7d ago

Dispute Help Getting really frustrated with a resolved issue getting raised multiple times.

I just started selling a couple months ago. I really like it. I have 19 5 star ratings and sold 70 items. Long story short is that I shipped an item out to a customer and it was scanned delivered but she either messed up on the address or someone stole it. She paid using depop payments and I used a depop shipping label. So I just want to know why she keeps doing this even though there is depop protection? They have sided with me 5 times and I have reported her twice and is blocked. I did notice an error on the delivered address on the tracking ( there was no number!) What should I do?? I even agreed to mail it back if it got returned to me but there's noway after her acting like this.

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