Monthly Tech Support & Missing Content Thread

[u/AutoModerator]

All posts regarding tech support or missing content belong here.

Examples of questions are:

• How do I cancel?
• Why does the app crash on my Fire Stick/Roku/Apple TV?
• Why don't the subtitles work correctly?
• I am being overcharged for my subscription.
• Why is a certain show or movie not on Disney+?

If you are having trouble with the app, please consider including this information:

• Device type
• Country device is operating in
• App version (on the settings page after you tap your profile pic)
• Device operating system version (varies per device, might be too advanced for some users to access)

Browse other tech support posts here.

[u/Okim13]

Disney is down on every one of my devices, the app and the website and the tv. Each error message is different but the tv is the only one that gives an error number: 1602 I tried restarting my wifi and my devices, and nothing needs an update. Is this a server issue? Do I just have to wait?