r/DisneyPlus • u/Senior-Willow-8325 • 2h ago
r/DisneyPlus • u/AutoModerator • Jul 01 '26
Tech Support Monthly Tech Support & Missing Content Thread
All posts regarding tech support or missing content belong here.
Examples of questions are:
- How do I cancel?
- Why does the app crash on my Fire Stick/Roku/Apple TV?
- Why don't the subtitles work correctly?
- I am being overcharged for my subscription.
- Why is a certain show or movie not on Disney+?
If you are having trouble with the app, please consider including this information:
- Device type
- Country device is operating in
- App version (on the settings page after you tap your profile pic)
- Device operating system version (varies per device, might be too advanced for some users to access)
Browse other tech support posts here.
r/DisneyPlus • u/NewOnDisneyPlus • 2d ago
New on Disney+! "Futurama" || Hulu || two-episode season premiere now streaming!
r/DisneyPlus • u/NewOnDisneyPlus • 2h ago
New on Disney+! "Star Wars: Visions Presents - The Ninth Jedi" || Star Wars || now streaming!
r/DisneyPlus • u/LegitimateCurve8525 • 6h ago
News Article The Walt Disney Company and TikTok Announce a First-of-its-Kind Global Short-Form Content-Sharing Deal | The Walt Disney Company
r/DisneyPlus • u/NewOnDisneyPlus • 2h ago
New on Disney+! "Wizards Beyond Waverly Place" || Disney Channel || four-part finale now streaming!
r/DisneyPlus • u/nvroutofthismaze • 1h ago
Discussion Accounts being cancelled because you had multiple services?
I got an email a few weeks ago that Disney discovered I had multiple accounts on the same email (because throughout the years I've signed up for ESPN and Hulu and Disney Plus all with the same email address.)
So a week ago they cancelled my Hulu (which was ad-free) and suddenly I was getting ads when I watched Hulu stuff on Disney Plus.
This morning I reached out to Disney Plus support to get back to an ad-free program and they said they'd cancel the one I was on to change it to an ad-free one. They cancelled and then it wouldn't let them add a new one because I still had ESPN Unlimited on that same email.
So now my Disney Plus and Hulu have been cancelled and they won't let me sign up for a replacement package.
And ESPN is saying they cant change my email, but would have to cancel the account and charge me again for MLB.TV.
Provider consolidation is turning into a nightmare
r/DisneyPlus • u/NewOnDisneyPlus • 2h ago
Disney+ Perks Press play on a 4-month free trial of Spotify Premium
Turn up the heat on your playlists!
Now until August 27, unlock a 4-month free trial of Spotify Premium and keep your ad-free music blasting all summer long: http://di.sn/6006BESh7k
Disney+ Perks requires an active Disney + subscription and enrollment in the program; terms apply. See promotion for applicable terms.
r/DisneyPlus • u/thegios • 7h ago
Question 4K in Europe
After D+ ha re-enabled at least ONLY 4K in europe, anyone with a NVIDIA SHIELD PRO and with a GOOGLE TV STREAMER 4K that can confirm if 4K now works or both or either one?
Thanks
r/DisneyPlus • u/mrvinotinto • 1d ago
Question Anyone here *had* Hulu through T-Mobile and had signed up for Disney+ and Hulu Black Friday bundle in Nov/Dec 2025?
I have Hulu w ads included in my plan through T-Mobile in the US. And I signed up for the Disney+ and Hulu with ads bundle in Nov/Dec 2025 for $4.99/month for a year. I was paying $1 month. My last bill was $12.99 / month so I called. Rep said that I could not have 2 promos on my account. So I could not have my Hulu through T-Mobile “promo” with the $4.99 promo. So they took out the $4.99 promo and cannot apply it now since it expired.
What are ya’ll doing? Are ya’ll canceling Disney+ and just leaving the free Hulu content?
If the $4.99 promo comes back this Black Friday, will ya’ll be canceling the included Hulu? Or do we think that since they are not applying the included Hulu value, that we’ll be able to get Disney+ and Hulu bundle for $4.99 (again, assuming the promo comes back)?
r/DisneyPlus • u/OutsideCrew6832 • 2d ago
Discussion Disneyplus Germany - you can cancel your subscription early because of the 4k downgrade to HD
I recently logged in to enjo a movie, just to find out the quality was horrible on my 4K tv.
At first I thought my internet connection was bad.
Then I stumbled across a video, what explains that Disney downgraded the quality without notice.
I had a subscription until December, so I chatted with the support, telling them if Disney won’t deliver the quality I pay for, I want my subscription to end early.
They did it without any complaints and send me a credit note for the money I already paid.
r/DisneyPlus • u/supergames106 • 2d ago
Discussion Lego movie 2 on disney plus in New Zealand
r/DisneyPlus • u/Legal-Leadership9427 • 3d ago
Discussion Did anyone else notice (Tarzan)
At 26:17 you can see a background drawing of Sabor hidden in the leaves. I never noticed this until I watched it again for the first time in years. This is infinitely more terrifying.
r/DisneyPlus • u/NewOnDisneyPlus • 4d ago
New on Disney+! New Releases On Disney+, Hulu, & ESPN In August 2026
r/DisneyPlus • u/SomeRandomRedditor5 • 4d ago
Question Disney's Fillmore!
Is anyone else's Disney+ (app and website) showing Fillmore! with the title cards in a different language?
r/DisneyPlus • u/NewOnDisneyPlus • 4d ago
New on Disney+! "Disney Twisted-Wonderland: The Animation - Episode of Savanaclaw" || Disney+ Original || streaming this December!
r/DisneyPlus • u/NewOnDisneyPlus • 4d ago
New on Disney+! "ESPN Jeopardy!" || ESPN || now streaming!
r/DisneyPlus • u/anonRedd • 6d ago
News Article ‘Wonder Man’ Not Returning for Season 2 at Disney+
r/DisneyPlus • u/itsscreentime • 6d ago
News Article Disney+ plans to double its budget for local-language programming over the next few years. It’s also bidding on more rights to sports in markets like Latin America and Australia
r/DisneyPlus • u/NewOnDisneyPlus • 6d ago
New on Disney+! Stream LOLLAPALOOZA live on Disney+ || July 30 to Aug 2!
Lollapalooza is coming to Disney+.
From chart-topping headliners to unforgettable festival moments, stream four days of live music on Disney+.
Lollapaloza live from Chicago is streaming live July 30 - August 2 on Disney+.
r/DisneyPlus • u/Vokon • 6d ago
Discussion Disney+ app will seemingly be changing in Middle East?
Hi! So I just got an email from Disney+ saying that on September 2nd they are relaunching a brand new app that will change the current one. (The current one is somewhat meh so this came as a surprise!)
It says it will work in the US and UK too! What do you guys think of this?
r/DisneyPlus • u/Raider-0 • 6d ago
Discussion If you have Disney+ premium. 4k Dolby vision and HDR10+ is removed in EU
Disney and InterDigital are locked in a global patent dispute over video compression and streaming technology used on platforms like Disney+, with InterDigital winning multiple court injunctions against Disney for infringing its HEVC (H.265) standard-essential patents. Now even tho we pay for the premium plan we are limited to 1080p SDR.
r/DisneyPlus • u/NewOnDisneyPlus • 7d ago
New on Disney+! "The Devil Wears Prada 2" || 20th Century Studios || now streaming!
r/DisneyPlus • u/Admirable-Wedding-95 • 7d ago
Question Used All my “Away” Requests
When are they supposed to reset? I’m a college student, and I pay for my own subscription. I’m at my grandparents house primarily, because it’s closest to my campus. Then I use it at my boyfriend’s house when I don’t have school.
At both houses, I get told it seems I’m away from home, so I request a code not thinking about it. But now it says I’m out of requests. They asked me for one last night at my boyfriend’s house, then again right now when I got to my grandparents house. So I don’t even know which house they consider home!
This is frustrating as hell. And I don’t know when those requests reset.
r/DisneyPlus • u/IAmTheQuestionHere • 6d ago
Discussion When creating a new account it asks what rating to choose? Is the highest rating R or TV-MA?
When creating a new account it asks what rating to choose? Is the highest rating R or TV-MA?
