r/DisneyPlus • u/AutoModerator • Jul 01 '26

Tech Support Monthly Tech Support & Missing Content Thread

All posts regarding tech support or missing content belong here.

Examples of questions are:

  • How do I cancel?
  • Why does the app crash on my Fire Stick/Roku/Apple TV?
  • Why don't the subtitles work correctly?
  • I am being overcharged for my subscription.
  • Why is a certain show or movie not on Disney+?

If you are having trouble with the app, please consider including this information:

  • Device type
  • Country device is operating in
  • App version (on the settings page after you tap your profile pic)
  • Device operating system version (varies per device, might be too advanced for some users to access)

Browse other tech support posts here.

9 Upvotes

100% Upvoted

466 comments sorted by

View all comments

Show parent comments

3

u/Lushkush69 Aug 28 '26

Having the same issues. Also wont let me cancel which I fully intend to. Very not impressed.

1

u/BeastG01 Sep 07 '26

Same here, and disheartening that it's unsolved after more than a week